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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
632 Reviews

632 Reviews of Bryan College Station Toyota - Service Center

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June 30, 2025

Everything was great. Justin is always welcome and very helpful in the whole process at the service center. More

by sadhakath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Bryan College Station Toyota responded

It’s great to hear that Justin provided helpful and welcoming service throughout your visit. Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

June 30, 2025

Bryce was helpful without being pushy, gave a discount, and gave me more money for my trade than another dealer offered. I love my new Highlander. More

by LINDA.TRIMM
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad George
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Hartis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Bryan College Station Toyota responded

We appreciate your feedback and are glad Bryce made the process smooth and rewarding. Congratulations on your new Highlander! Customer Relations Manager customerservice@purdygroupusa.com

June 29, 2025

Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well. More

by toytech1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Bryan College Station Toyota responded

Thanks for sharing your experience! Justin takes pride in clear communication and excellent service, and we are pleased he made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com

June 28, 2025

The salesman Ben made our car buying process so much easier. I had anxiety about buying another car, but we got a good deal. Most of all, we got a very dependable car. More

by tolbe85
Recommend Dealer
Yes
Employees Worked With
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in sales
Jun 30, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad Ben helped ease your anxiety and made the car-buying process smoother. Enjoy your dependable new car! Customer Relations Manager customerservice@purdygroupusa.com

June 28, 2025

I drive from Houston to get my car serviced here. Always great service that I trust. More

by michellecanton2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Bryan College Station Toyota responded

Thank you for your continued trust and for traveling from Houston to visit us. We’re grateful for your support and happy to provide service you can rely on! Customer Relations Manager customerservice@purdygroupusa.com

June 28, 2025

It was fast and easy. They were very nice and listened to what the problem was More

by DAWNR1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad our team provided fast, attentive service and took the time to understand your needs. Customer Relations Manager customerservice@purdygroupusa.com

June 27, 2025

The service department seems to have improved some since I was there a couple of years ago. However, all the employees seem to still be "lily white" and when approached seem to have little to no empathy. More

by njwoodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your feedback. We are glad you have seen some improvement in our service department and appreciate your honest feedback. Your comments regarding diversity and empathy have been noted and will be shared with our leadership. We are committed to fostering a more inclusive and respectful environment for everyone who visits us. Customer Relations Manager customerservice@purdygroupusa.com

June 27, 2025

Heather kept me informed on the progress of my car. I have been dealing with Toyota since 2010 and have always had good service. More

by JUDITH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Bryan College Station Toyota responded

We appreciate your loyalty over the years and are happy Heather provided clear updates on your vehicle. Thank you for being part of the Toyota family! Customer Relations Manager customerservice@purdygroupusa.com

June 24, 2025

The new Camry is awesome. Trevor made the whole buying experience a breeze. I'll definatly be back. Thanks! More

by kgrimm
Recommend Dealer
Yes
Employees Worked With
Trevor Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Bryan College Station Toyota responded

We appreciate your feedback and are happy to hear Trevor made your Camry purchase smooth. Thank you for choosing us, and we look forward to your next visit! Customer Relations Manager customerservice@purdygroupusa.com

June 24, 2025

Would expect a washed and clean car returned after service. Would expect someone to let me know when car is pulled up. More

by karenm1046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback. We apologize for the inconvenience and appreciate your comments as we strive to improve our service. We hope to provide a better experience on your next visit. Customer Relations Manager customerservice@purdygroupusa.com

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