Bud Clary Auburn Hyundai

After several days of communication, we agreed to a purchase price of $68,000 out the door. This number was discussed repeatedly, written in my deal packet at the dealership, acknowledged by sales and purchase price of $68,000 out the door. This number was discussed repeatedly, written in my deal packet at the dealership, acknowledged by sales and finance, and personally confirmed with a handshake. Based on that agreement, I placed a deposit, activated insurance, and scheduled pickup. Only after the vehicle arrived, PDI and detail were completed, and delivery was scheduled, I received a call saying there was a “misunderstanding” and that the price was actually $68,000 plus taxes and fees. If a handshake agreement, written notes in a deal packet, and weeks of coordination can be reversed at the finish line, that speaks volumes about how commitments are handled here. Changing terms after a customer has committed time, money, and insurance is not transparent business. I worked primarily with a salesperson named Tristan and a sales manager named Kieran. While the interactions were polite, the outcome did not reflect accountability for what was agreed to. If you shop here, get everything in writing early, including out-the-door pricing, and do not rely on verbal commitments, even those confirmed in person. From my experience, this dealership feels slimy and unethical. Watch out! More

Bud Clary from Auburn Wa was great! Kenny in the service department was very helpful in getting my car serviced in no time. Kept me updated and encouraged me to text him with any questi Kenny in the service department was very helpful in getting my car serviced in no time. Kept me updated and encouraged me to text him with any questions! More

Bud Clary Hyundai is amazing. They honor service contracts my original dealer would not. They have a courteous staff and follow up to provide excellent customer service. They honor service contracts my original dealer would not. They have a courteous staff and follow up to provide excellent customer service. More

Thalia, the service advisor to whom I was assigned was friendly but professional. The service I wanted was an oil change; the service I received was an oil change with additives said to help older engine friendly but professional. The service I wanted was an oil change; the service I received was an oil change with additives said to help older engines run better. I have no complaints. More

This is my second Hyundai from Bud Clary Auburn, the purchasing process was easy and no high pressure. The service department is great, always easy to get in and get the work done in a timely manner and purchasing process was easy and no high pressure. The service department is great, always easy to get in and get the work done in a timely manner and a special shout out for service advisor Fabian who’s help to take care of now my second Hyundai through the service department, very knowledgeable and friend towards customers More

This Hyundai dealership always takes care of me. Fabian and Mayra and there crew always make sure to prioritize what my car absolute must needs vs things that can wait, Fabian was wonderful about k Fabian and Mayra and there crew always make sure to prioritize what my car absolute must needs vs things that can wait, Fabian was wonderful about keep constant communication and updates on my vehicle. Thank you for your great service care! More

Always friendly and with welcoming environment. Even, I didn’t had an appointment, they solve the problems. Thank you for all the hard work you to. Even, I didn’t had an appointment, they solve the problems. Thank you for all the hard work you to. More

Took 1 month to get an appointment for an oil change. After oil change car was running rough until the engine shut down and only hybrid engine was kicking in. Opened hood and found the oil cap was next t After oil change car was running rough until the engine shut down and only hybrid engine was kicking in. Opened hood and found the oil cap was next to hood latch, found that there was oil spatter over engine bay. Not the car is running roughy, don’t know how much damage was done. More

I buy many car from this dealer and used the service the best ! They are very reliable and helpful best ! They are very reliable and helpful More

Thank you to everyone here but especially Richard! He made buying a car so easy and painless! Everyone who helped us made us feel so welcomed and comfortable. They took their time and explained everyt He made buying a car so easy and painless! Everyone who helped us made us feel so welcomed and comfortable. They took their time and explained everything and answered any and all our questions! We highly recommend this place if you’re looking to buy a vehicle. And whenever we’re ready for another one we will definitely be going back! More