I've purchased two BMW's from this dealership over the last few years. If you shop the web you will see their pricing is aggressive. If you know what you want, the process is quick and easy. If you purchase a BMW from them, make sure it's still under new car warranty. BMW will fix any mechanical problems free of charge, so there is very little risk to you. They are a no frills, low overhead dealer. Don't expect coffee and donuts, just a good price on a high end used car.