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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
757 Reviews

757 Reviews of Buick GMC Brooksville - Service Center

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August 21, 2025

I appreciate the quick service. The hospitality were able to get some coffee relax watch television. It was a good visit. More

by BARRYWASHINGTON2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gyuricsko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Abrahams
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Soldo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Everyone was very friendly. I was attended to quickly and the services were completed 😀 in a timely manner and. More

by JRKMLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Josiah is very professional and informative. .I also like your popcorn machine, treats and car wash. More

by GWEN MAHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Always great service and I appreciate the courtesy van driver who takes me home and back. More

by davelwq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Friendly customer service. Didn't have to wait long and they took care of my needs and expectations. More

by billscook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Always great service and I appreciate the courtesy van driver who takes me to work in a timely fashion More

by KHOLLENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Great dealership and service department. I chose to good to them with all my vehicle needs. I always know lm going to get the best customer service with quality service to care and service t More

by DONTHRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Very disappointed no one told me about the recall on over 600 thousand trucks just like mine. I may need to find another dealership if you don’t share important things like recalls More

by may_gary@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josiah Maher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience with us. Please accept my sincere apologies that we disappointed you. The L87 recall you are referring to is a bit more complicated than the typical recall. In this case, because it impacts so many vehicles, General Motors is opening up the recall in stages. The reason for this is they don't have the inventory of engines to open up the recall for all the vehicles at one time. Additionally, the dealer network would not be able to offer the best experience for our customers if they were overwhelmed with a large quantity of these recalls at one time. In your case, the recall is visible for your vehicle but it is not yet in "open" status, in order for it to be completed. You will receive a notification from General Motors directly when it's time for your vehicle to be inspected for the recall. And we would be happy to assist you in completing the process at that time. Again, our apologies for not explaining this in more detail during your visit. I hope you will give us another opportunity to earn your trust. Sincerely, Jennifer Stals General Manager

August 08, 2025

Donnie is very knowledgeable, very helpful, outstanding customer service. He has been exactly that way for all the years we have been coming in for service. But I also have to say after the service is co More

by JOHNRIZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

I was in to have 4 tires mounted and balanced, was taken care of promptly and at a reasonable price. Waiting area is kept nice and clean with coffee and snacks. More

by psp4414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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