Buick GMC of Beaverton

Defective Brand New Car I am extremely disappointed with my brand new Buick purchase from this dealership. They sold me a defective car!!! Their "competent engineers" can't f I am extremely disappointed with my brand new Buick purchase from this dealership. They sold me a defective car!!! Their "competent engineers" can't figure out whats wrong with the car ...Surprise, Surprise, Surprise!!! More

A pleasant expericnce. How do I put this. Everywhere I turned, they were there to help me. I was just looking for a used vehicle. A gal named Jenny helped me every step o How do I put this. Everywhere I turned, they were there to help me. I was just looking for a used vehicle. A gal named Jenny helped me every step of the way. Had an issue with the way it was idling, they fixed it. I called to get the appt. on the issue, they asked when I would like to bring it in. They were all over it. Ethan the Service Manager, took care of the problem immediately. What a pleasant surprise and experience, when all I did was buy a used vehicle. All in all I would like to say, "Thank You Very Much". More

Purchased a great used car - easy peasy! I found a vehicle online that I was interested in taking a look at. I'd been searching for a while for this particular vehicle and it looked to have I found a vehicle online that I was interested in taking a look at. I'd been searching for a while for this particular vehicle and it looked to have exactly what we needed and at a competitive price. I called to ensure they still had it prior to driving out as these have been selling pretty quickly around Portland and it was a Monday - you never know what kind of activity they may have had over the weekend. They confirmed they had it so I came in the next day. When I arrived the gentleman that greeted me was polite and helpful, asking what I needed. It was as if they were expecting me and knew what vehicle I was interested in from just that quick 10min call the night before! While the gentleman I had spoken to the evening before was not available, Tom Pollock was. He was great! We took the car out for a drive, he pointed out several features, discussed my needs and matched what I shared to the features of the vehicle. Having been in sales for over 25 yrs myself, my expectations for a sales process are pretty high. Tom exceeded those expectations. In fact, the whole team did. We worked out all the details with my trade-in, my financing and within a short amount of time I was moving my son's car seat to a new car! In fact, the Service Dept had already taken care of a minor factory recall repair which meant I didn't have to come back to have that done! I would recommend this dealership and team to anyone who wants an easy, no pressure, seamless process! More

Last month I bought a Pontiac GTO from Andy. He was very knowledgeable and straightforward. The financing was a bit of a hassle, but I got a fair deal in the end. knowledgeable and straightforward. The financing was a bit of a hassle, but I got a fair deal in the end. More