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Buick Lakeland - Service Center

Lakeland, FL

4.7
186 Reviews

186 Reviews of Buick Lakeland - Service Center

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September 23, 2025

I was very pleased with Billy in the service department. She was knowledgeable, pleasant, and very thorough. Thank you Billy. More

by WAYNELOKKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy @ service desk. She was GREAT.
September 23, 2025

This dealership has fast & polite service. Never had a problem, waiting room is always neat & clean with coffee. More

by RICHARDZACCARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron LeStourgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Dave was wonderful to work with i highly recommend him for any of your service needs More

by Manish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
September 12, 2025

Took my 2020 Cadillac Escalade for service and found facilities sub-par, service was not impressive either compared to other dealerships in the area that offer what I describe as first class service. I More

by marioalicearealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kuhlman
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Subaru Service Advisor Mike is great. Only concerns is tech often, leaves something off the car, this time was a valve cover. Little things like that are an annoyance. Also, I do not l More

by MLBEARDSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : .inhale in service
September 11, 2025

Very professional and first class buying experience. This was our first time shopping at Lakeland Buick, and we knew no one. Jake Harris, our salesman was outstanding. We bought from Buick Lakeland b More

by TPINDY
Recommend Dealer
Yes
Employees Worked With
Jacob Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Excellent, responsive and friendly service. As a walk-in I wasn’t expecting anything but getting an appt and was told it could be done now. I was in and out within an hour or less. More

by tdubyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 06, 2025

I have always had excellent service and they check out all my concerns and answer my questions More

by SYWYCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
September 01, 2025

Starting with no wait, and friendly, knowledgeable service advisors; and ending with a Subaru Forester that purrs and has plenty of strong acceleration and braking. I wouldn't go anywhere else 😀 More

by MACNME2001.LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Frandsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bermudez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victorcc Berrios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Hepburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron LeStourgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Nothing to improve on device dept was very knowledgeable about service and explaining problems and cost More

by PRINCIPATOSAUSAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie service dept
1
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