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Buick Lakeland - Service Center

Lakeland, FL

4.7
178 Reviews

178 Reviews of Buick Lakeland - Service Center

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August 15, 2025

Do NOT like the added charge for using a credit card ! !!!!!!!!!!! Maybe rethink this policy. More

by Z9_Z10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bermudez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Service team is excellent. Could not complete all the necessary service in one day. Provided a loaner vehicle to return home. More

by RANDALL.K.HENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brimlow
August 15, 2025

Billie was awesome once again. Everything needed was shown me and completed. Can tell big difference first time behind the wheel More

by CJL1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie maintenance
August 14, 2025

Great service from Mike in service department. He was helpful, friendly, and professional. I would highly recommend him More

by VICKI23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 12, 2025

Billie took great care of me and addressed the concerns i was having on my vehicle More

by Manish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
August 12, 2025

Great service department. Austin is a top notch service advisor. I hope to have my car by them again. More

by kevinwaynebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
August 10, 2025

Excellent service in the service department, staff is always helpful, friendly and knowledgeable. And quick to return calls More

by LLAWRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brimlow, service dept
August 09, 2025

Everyone was friendly and very helpful. Service department did a great job keeping me informed about my car’s service needs. More

by JENNIFER.MYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 07, 2025

Excellent costumer service, great communication, although old (2015) car is running smoothly. I recommend it. More

by PAWHEATJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Great persistency in finding the root cause of my issue. Even called GM headquarters for a solution which worked!! Thank you!! More

by GARY@REESEFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billi
2
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