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Buick Lakeland - Service Center

Lakeland, FL

4.7
155 Reviews

155 Reviews of Buick Lakeland - Service Center

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May 22, 2025

Sales and Service staff are very friendly and helpful No pressure at all from Sales! Service is always fast and efficient. I've been coming here for years to buy and service. More

by DBRUCHWALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Hepburn
May 21, 2025

The staff is very friendly, efficient and courteous here. My rating is reflective of my dissatisfaction with Buick and the fact that I have a 4 year old vehicle with approximately 31,000 miles and I have bee More

by JENSPENCE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
May 19, 2025

Michael in the service department is good. So nice professional and knowledgeable.I bought a new set of tires and I am driving to New Orleans right now.Really good customer service. More

by MIKEWATERS1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 18, 2025

The service technician was quick to discover the problem with my Auto-sensing wipers. A part was ordered and installed within 24 hours. My experience with the Service Department was fast, efficient, profess More

by RDW509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
May 17, 2025

I did my car shopping for my Subaru Outback Wilderness model mostly via email and texting. They were very responsive and answered all my questions in a timely manner. Howard Marfell our sales person was v More

by BHAVESH51174
Recommend Dealer
Yes
Employees Worked With
Anna Aguilar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kent, finance manager.
May 07, 2025

They did a great job. I was kept informed about the work they were doing on my vehicle. More

by ND1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron LeStourgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Very organized, very professional, on time service. Everything was explained before and after the service. More

by WRYE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
May 03, 2025

Went for first oil change and tire rotation on my 2025 Forester. Work completed by the promised time and car retuned washed. Friendly helpful employees. More

by FLRXFIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
May 03, 2025

Everything went really great our service advisor was friendly knowledgeable and just outstanding the service was fantastic and the donuts were very good thank you More

by biresdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Climer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Pedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos
April 30, 2025

Mike and his team did a great job for us. On time, accurate and very accommodating More

by BLOCKDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service