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Burlington KIA
Burlington, NC
144 Reviews
Welcome to Burlington Kia, your locally owned destination for trusted automotive sales and service excellence. Visit us at 2149 Hatchery Rd, Burlington, NC, call 336-396-0608, or online at www.BurlingtonKiaNC.com.Explore the full lineup of new Kia vehicles, all backed by Kia’s unmatched 10-year/100,000-mile warranty. Our pre-owned inventory includes Certified Pre-Owned Kias with factory-backed protection, plus a wide range of carefully inspected vehicles from all brands, each rigorously tested for quality and reliability. Get the most for your trade – we offer top-dollar appraisals on all makes and models. We’ll buy your vehicle even if you don’t buy ours! Experience the Burlington Advantage: transparent pricing, exclusive perks, fast approvals, and personalized service that put you first. Our factory-trained technicians service all makes and models. Financing for all credit types through 25+ trusted lenders makes ownership simple and stress-free. Burlington Kia – Take the Journey, Leave with the Advantage!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 144 reviews
January 11, 2026
I have no comments to make at this time Thank you, for your service. Bessie Watkins your service. Bessie Watkins More
by bessiewatkins
Verified Customer
January 10, 2026
The service was efficient, professional, and thorough, and everything was completed correctly the first time. and everything was completed correctly the first time. More
by SELINDAJSCOTT
Employees Worked With
January 09, 2026
Great staff, precise work! Jackie is always friendly and very knowledgeable about my car repairs. Jackie is always friendly and very knowledgeable about my car repairs. More
by sharylapatterson
Employees Worked With
Other Employees :
I don't know Ashley or Kristi. I worked with Jackie and the Manager Michelle
January 09, 2026
Friendly staff, clean facility, affordable prices, and quality work of the KIA mechanics, easy to get seen in emergency situations and I'm grateful for the complimentary car wash. quality work of the KIA mechanics, easy to get seen in emergency situations and I'm grateful for the complimentary car wash. More
by sharylapatterson
Employees Worked With
Jackie
January 09, 2026
Great customer service! Affordable pricing, Fabulous staff! Michelle is a great Manager! Jackie's the best! Affordable pricing, Fabulous staff! Michelle is a great Manager! Jackie's the best! More
by sharylapatterson
January 09, 2026
Friendly and fast service , I recommend it to anybody that is interested in getting a new car that is interested in getting a new car More
by cabrera.germania
January 08, 2026
Burlington Kia is always courteous. They tell you what needs to be done to fix your car. They get it done in a timely manner. They offer services to vacuum and wash your car after servi They tell you what needs to be done to fix your car. They get it done in a timely manner. They offer services to vacuum and wash your car after service if you ask. There waiting area is also very nice and comfortable. Love taking my car to Burlington Kia. More
by brandyangel3434
Employees Worked With
Don't know the names.
January 06, 2026
Very kind customer service ! Will definitely use you in the future . Facility very clean and coffee machine was even nice touch as it was little chili inside waiting Will definitely use you in the future . Facility very clean and coffee machine was even nice touch as it was little chili inside waiting More
by Psyorkie7
Employees Worked With
Other Employees :
Zachary-tech very sweet and kind
January 02, 2026
My services are always completed in a decent time. The employees are sure to communicate when and if something arises. I enjoy Burlington Kia and am glad I found my vehicle there! The employees are sure to communicate when and if something arises. I enjoy Burlington Kia and am glad I found my vehicle there! More
by scalesrosalie
Employees Worked With
Eric Hicks
January 02, 2026
This is the second service visit when I've requested something "extra" to be done and it was not addressed. One time I had requested valve stems and was told "no problem"... I did not get them. This mo something "extra" to be done and it was not addressed. One time I had requested valve stems and was told "no problem"... I did not get them. This most recent visit I requested the vehicle to be washed after the scheduled service was performed if possible... it was not. Everything else OK but disappointed on those issues. More
by DMSLTZ
Employees Worked With
Eric (Service Dept.)
