
Burlington KIA
Burlington, NC
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From the first phone call they were polite, compassionate and professional. They quoted me the worst case scenario cost based on what I was describing and what our code scanner and mechanic said, but it ende and professional. They quoted me the worst case scenario cost based on what I was describing and what our code scanner and mechanic said, but it ended up being way cheaper thankfully. They were then very thorough in the explanation of what was done to my car and why. They even offered to get me an Uber so I could pickup my car since they got it done a day earlier than anticipated! Dan was awesome and I was already happy with my kia forte (had 2 years, bought used) but now I'm even more happy to know kia will do what they can to help with their products.. By far the best experience I've had with a dealership or any mechanic for that matter. More
Kia of Burlington is by far the best. Whether you are looking to buy or just having your car serviced. The sales team and the service department are top notch. Whether you are looking to buy or just having your car serviced. The sales team and the service department are top notch. More
The lady in Service that checked me in was awesome for my Inspection, was done nicely. Her communication was spot on, she is good at what she does. Ty Bunches. Hugs fr: Liz :) Inspection, was done nicely. Her communication was spot on, she is good at what she does. Ty Bunches. Hugs fr: Liz :) More
First time here, really enjoyed the experience. The service department was first class. They communicated well, I had to drop my car off & go. Thankful for their help getting my recalls done on The service department was first class. They communicated well, I had to drop my car off & go. Thankful for their help getting my recalls done on my Kia. More
Service is great and I don’t even mind the sales efforts at every visit. I would appreciate if dealership did oil change reset so I don’t have to and an attempt at putting seats back in place. Most deale at every visit. I would appreciate if dealership did oil change reset so I don’t have to and an attempt at putting seats back in place. Most dealerships in my past have your car ready to go without anything on customer part. More