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Burlington KIA - Service Center

Burlington, NC

4.9
45 Reviews

45 Reviews of Burlington KIA - Service Center

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February 01, 2024

The ladies in the service dept were very helpful with my repairs and my options. More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
January 31, 2024

I have always received excellent customer service from Burlington KIA. Thanks for the calls and messages you send to me so that I don't miss any appointments!! More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie traywick ,Devin Pendergrass
January 29, 2024

The lady that checked us in was excellent and very knowledgeable. It was what is expected when getting service done but not what usually happens. More

by rohrbach06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
January 28, 2024

It's a very clean and organized facility with a very friendly and knowledgeable staff More

by squat709@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the Ladies name
January 05, 2024

Exceptional! !!! the Service, the Professionalism, the Timeliness of service, just can't be matched!! Thanks!!! More

by tmissybluepwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Traywick, and all the service men & women there on 1/3/2024 around 4pm, there was also a man working in the area where the Kia umbrellas & cups are sold; he too was exceptional!!!
December 11, 2023

The representative in the service department was friendly and informative. This is consistent with all of my visits. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Davis
December 10, 2023

Very well run. Excellent service Service writer was awesome Will be returning when service is needed More

by Kendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Traywick
October 30, 2023

Everybody is so nice and they keep you informed on everything going on while your car is in the shop i am so glad i bought my car from them they are awesome More

by Krispy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Oct 30, 2023 -

Krispy responded

I bought my car from Burlington kia awesome people i am very happy service dept 5 star for sure

October 25, 2023

I have always been pleased with the service I receive from the Burlington service dept. Always helpful and service is completed in a timely manner. More

by ahensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
October 22, 2023

Jackie was awesome! Very helpful and friendly! The only reason I didn’t rate a 5 was because the coffee machine was out of order. More

by CherylC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Traywick
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