Burns Buick GMC | Page 2

My experience buying the car on the “used” lot was great. I can’t say how great and fast it was although they sold me a Hyundai CERTIFIED PREOWNED 2020 Venue with 11k miles that needed a new transmissions wi I can’t say how great and fast it was although they sold me a Hyundai CERTIFIED PREOWNED 2020 Venue with 11k miles that needed a new transmissions within 10 days of driving it off the lot…. It has now been almost a month in a half without my car and without answers. They do not pick up the phone nor answer phone calls without at least 3 or 4 tries. There are new versions of the same car on the lot that they could have easily swapped my car out with.. they are now $1500 into paying for my rental and about to pay for 2 months of my car payment and I’m sure by the time I get the car it will be 3. The car buying experience may have been great but this has been the biggest regret… there’s no way this car didn’t have transmission issues before certifying it to be preowned.. there’s also no compassion for the situation. I do not recommend the dealership nor service if you’re looking for good communication and honesty. I think at think point they should swap me out with a new vehicle without any stipulation or money down AND take the chances someone will buy the one getting a new transmission… oh and they’re trying to sell me the lie that a new transmission won’t decrease the value of the car. More

Recently purchased a vehicle from this dealership and it was a great experience. Very professional, caring salesmanship, financial and technical personnel. We drove 3 hours to get there and it was VERY we was a great experience. Very professional, caring salesmanship, financial and technical personnel. We drove 3 hours to get there and it was VERY well worth it. Would highly recommend this dealer, and would make a return trip ourselves. More

I took my 2015 Encore in to be serviced.The nicest Service Advisor Tito Henriquez took care of me. He was so knowledgeable and very professional. He went beyond to be helpful. The Best Service Advis Service Advisor Tito Henriquez took care of me. He was so knowledgeable and very professional. He went beyond to be helpful. The Best Service Advisor I ever dealt with! What a great experience it was because of him. Thank you Tito Georgette Collins! More

Best dealership in the Tri state everyone was friendly.John & Anthony had so much patients wit me they are the best & I would refer everyone I know to purchase at BBG....... I'm really enjoying m friendly.John & Anthony had so much patients wit me they are the best & I would refer everyone I know to purchase at BBG....... I'm really enjoying my 2020 suburban.. More

I would recommend Burns for your new car purchase great experience they are friendly and helpful. We love our 2021 GMC Acadia SLT have fun. experience they are friendly and helpful. We love our 2021 GMC Acadia SLT have fun. More

Burns was absolutely incredible for my first time leasing a new car! Chris was more than happy to answer any questions I could come up with, always with a smile and has gone above and beyond top tier service a new car! Chris was more than happy to answer any questions I could come up with, always with a smile and has gone above and beyond top tier service! I definitely found my new car family! More

I’ve had the best experience on purchasing a new car. Everyone was friendly. Vanessa was very helpful and she gave me the best deal on the market. Definitely recommend this dealership. I had a sm car. Everyone was friendly. Vanessa was very helpful and she gave me the best deal on the market. Definitely recommend this dealership. I had a small inconvenience and I addressed that to Burns Hyundai, and Russell replied me very fast and offered to help me. He ordered the missing part for me, I picked up the part and now I’m more than happy because I bought from Burns Hyundai Marlton. These are people you can rely on. Good job Burns Hyundai, we need dealerships like you! More

My first ever visit to Burns Hyundai and lease of a new Sonata was fantastic. Ed DiMonte was extremely helpful and accommodating. I already have and will continue to recommend my friends to Ed at Burns Hy Sonata was fantastic. Ed DiMonte was extremely helpful and accommodating. I already have and will continue to recommend my friends to Ed at Burns Hyundai. More

My experience at Burns Hyundai has always been exceptional. This is due to the knowledge and great customer service and professionalism provided by Mr Talal Zahid. exceptional. This is due to the knowledge and great customer service and professionalism provided by Mr Talal Zahid. More

We had the most wonderful experience possible purchasing our preowned G80 with Burns. Joe, the internet salesman was AWSOME! There was a recall and Burns would not sell the car until the issue was corrected our preowned G80 with Burns. Joe, the internet salesman was AWSOME! There was a recall and Burns would not sell the car until the issue was corrected, unlike many other dealers were willing to do, IMPRESSIVE. Joe stayed in contact with me for over a month, answering all my questions. Pietro was our salesman at the dealership and he was WONDERFUL. Jay the finance guy was very through and expedient. I cannot say enough great things about my experience with Burns!!! More