Burns Chevrolet Cadillac

extremely apreciate jason,george and jeff i came in just to talk because i know my credit wasnt the best and these guys made it happen just want to say thanks and they are the best in the buisness wouldnt to talk because i know my credit wasnt the best and these guys made it happen just want to say thanks and they are the best in the buisness wouldnt have wanted it to go any smoother they made it all come together from the ayments to the insurance out the door More

I purchased a Jeep from Burns Chevrolet expecting the level of honesty and inspection that should come from a major, reputable dealership. Unfortunately, that was not my experience. Shortly after purc level of honesty and inspection that should come from a major, reputable dealership. Unfortunately, that was not my experience. Shortly after purchase, the Jeep began overheating. Upon further inspection, it was discovered that the radiator had a rusty hole and that stop-leak had been used in the cooling system—both clear indicators of a pre-existing problem that should have been obvious during any reasonable pre-sale inspection. I brought the vehicle back to Burns Chevrolet while it was actively overheating. Despite the visible radiator damage and clear evidence of stop-leak, the service department claimed the vehicle had a blown head gasket. I do not believe a proper diagnosis was performed, as a rusted-through radiator and stop-leak residue are easily detectable and should have been addressed before concluding a major engine failure. While the warranty was only 30 days, I would expect Burns Chevrolet to stand behind a vehicle that was sold with undisclosed and obvious mechanical issues. I worked directly with management and received no support or accountability. This experience has left me with serious concerns about both the sales process and the service department’s diagnostic practices at Burns Chevrolet. Selling a vehicle with evident cooling system problems and then misdiagnosing those problems afterward is unacceptable. I hope this review encourages other buyers to ask detailed questions and obtain independent inspections before purchasing here. More

Incredible experience with Chris Anderson. He listened and did an extensive search to find the exact vehicle I wanted. One of the best buying experiences I've ever had. He listened and did an extensive search to find the exact vehicle I wanted. One of the best buying experiences I've ever had. More

Found a truck that I was not looking for and am excited that they showed it to me. Service was great and easy in and easy out. that they showed it to me. Service was great and easy in and easy out. More

Burns was looking out for my best interest in finding the exact car that I wanted and within my budget. Outstanding experience from the moment I was introduced to the dealership. Chris Anderson went above a exact car that I wanted and within my budget. Outstanding experience from the moment I was introduced to the dealership. Chris Anderson went above and beyond with the entire process making sure I was getting everything i wanted. More

Chris Anderson was wonderful in helping me find a great new truck! The whole process was quick and handled professionally. new truck! The whole process was quick and handled professionally. More

Chris Anderson was an amazing sales agent. He patient, quick with responding, and has great customer service. He gets a 10 star from me. He patient, quick with responding, and has great customer service. He gets a 10 star from me. More

It was a pleasure to work with the team at Burns Chevrolet, Chris was a great help in finding the car I loved! Chevrolet, Chris was a great help in finding the car I loved! More

5 star service Answered all questions I had Easy process Would recommend to anyone looking for a car process Would recommend to anyone looking for a car More

Great communication, very helpful, explained everything in detail, made us feel welcome, we will go back! in detail, made us feel welcome, we will go back! More