Burns Chevrolet Cadillac

Service appt My service appt was what I expected from Burns Chevrolet. They did what they said they would do in the time they said it would be completed. My service appt was what I expected from Burns Chevrolet. They did what they said they would do in the time they said it would be completed. More

Always friendly, first class attention and detail. Getting brakes checked on our 2013 SRX. Brakes were fine, David Holbrook explained that they had more miles to go. No charge for service and they took Getting brakes checked on our 2013 SRX. Brakes were fine, David Holbrook explained that they had more miles to go. No charge for service and they took the time to explain everything in detail to my wife. Very pleased. . More

Great Experience The staff was friendly and helpful during the entire process. I am pleased with my purchase and will be working with Burns Chevrolet in the future. The staff was friendly and helpful during the entire process. I am pleased with my purchase and will be working with Burns Chevrolet in the future. More

Great Service! I dropped. My car off at the body shop to have the bumper repaired! They did the work in a timely and professional manner..... They even vacuumed th I dropped. My car off at the body shop to have the bumper repaired! They did the work in a timely and professional manner..... They even vacuumed the interior and washed the exterior! More

Good Experience Good experience. James English and general manager were very helpful. The last time I bought a vehicle from Burns was back in 1984. This time aroun Good experience. James English and general manager were very helpful. The last time I bought a vehicle from Burns was back in 1984. This time around was so much better. I would recommend Burns to my friends and family. More

Felt cared for and car is better Great experience with the Burns team. Tips to help me care for my car. Quick service and well done. Courtesy car wash topped the great experience off! Great experience with the Burns team. Tips to help me care for my car. Quick service and well done. Courtesy car wash topped the great experience off! Thanks Burns! More

Truly Customer Focused First of all I do not write reviews but felt compelled to write this one. We bought a new Cadillac XT5 from Andrew Mueller and it was a pleasure. Aft First of all I do not write reviews but felt compelled to write this one. We bought a new Cadillac XT5 from Andrew Mueller and it was a pleasure. After talking to several other dealerships that lead you on, run back and forth to talk to the manager, advertise incentives that do not apply every buyer, and basically waste hours of your time then never stop calling when you turn down their deal. You know how this goes. Andrew was a breath of fresh air, He was respectful of my time, totally customer focused, straight forward and no "let me go talk to the manager" Andrew was the only one that I had to deal with from minute I walked in. To say that Andrew is a car salesman would be a disservice he is a customer ambassador. We very happy with the whole process. Thank you Burns Cadillac and Andrew. More

Great experience Took car in for check engine light and rough idle. Car seems fine at this time. Staff was very thorough and kept us updated about our vehicle Took car in for check engine light and rough idle. Car seems fine at this time. Staff was very thorough and kept us updated about our vehicle More

GREAT EXPERIENCE. GOT ME IN QUICKLY AND OUT QUICKLY. THANKS BURNS, KURT AND JIM. EVERY TIME I HAVE TO DEAL WITH YOUR ORGANIZATION I AM NEVER DISAPPOINTED. THANKS AG GOT ME IN QUICKLY AND OUT QUICKLY. THANKS BURNS, KURT AND JIM. EVERY TIME I HAVE TO DEAL WITH YOUR ORGANIZATION I AM NEVER DISAPPOINTED. THANKS AGAIN. DAVE AND CINDY SHUFF More

Above and beyond expectations What an amazing experience I had buying my Chevy Equinox. Freddi Small was very thorough, explaining everything about my new car, the dealership and h What an amazing experience I had buying my Chevy Equinox. Freddi Small was very thorough, explaining everything about my new car, the dealership and how to handle issues that might come up. She went way beyond expectations of any saleperson I have ever dealt with. Great job Freddi!!! More