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Burtness Chevrolet, INC.
Orfordville, WI
450 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion.
Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 450 reviews
Verified Customer
October 09, 2025
Oil change and tire rotation done with no issues. They were ready for me on arrival at my appointment time. No complaints. They were ready for me on arrival at my appointment time. No complaints. More
by steve@gmail.com
Employees Worked With
October 06, 2025
Sales dept went above and beyond when I got the car, but when the car had to be towed back into the dealership 11 days after I bought it bc it broke down and wouldn't start the service department never once when the car had to be towed back into the dealership 11 days after I bought it bc it broke down and wouldn't start the service department never once called to tell me that they had looked at it, knew what was wrong with it and had ordered a part until I called to get an update 3 days later, when I went to pick it up the sent me out to the parking lot to look for after they said you're all set and tried to hand me someone else's keys. The gentleman that gave me the keys for the loaner car & that I talked to on the phone when I had to call them for an update was short, and rude and didn't seem like he cared much to tell me what was going on and when I told him no one had contacted me he tried to tell me he had talked to someone about my car twice already that week, and when I told him it wasn't me he didn't seem concerned. More
by Makayla.fenrick
Employees Worked With
Ron
October 04, 2025
We drove 2 plus hours. Ron was awesome to deal with. Took care of most of the deal over the phone. Ron was awesome to deal with. Took care of most of the deal over the phone. More
by alkelchen
October 03, 2025
We made arrangements for a loaner vehicle so I wasn't stranded on a work day. I appreciate that very much. They added a needed service I requested after I got there and called with the service cost befor stranded on a work day. I appreciate that very much. They added a needed service I requested after I got there and called with the service cost before they did the work. I was able to budget for both repairs without the stress of finding out when I came to pick-up my vehicle. I appreciate how they treat customers. More
by Next time don't ask
Employees Worked With
Service department
October 02, 2025
Very clean employees are great I feel like I’m treated well! My only complaint is when I picked up my last loaner I don’t know who had it before me but it was very dirty well! My only complaint is when I picked up my last loaner I don’t know who had it before me but it was very dirty More
by mellenpope
Employees Worked With
Other Employees :
Everyone in service department were great
October 01, 2025
Burtness Chevrolet The Dealer you can trust! I would highly recommend them! Full service dealer I would highly recommend them! Full service dealer More
by NEILGRAGG
September 26, 2025
Kerrie was an excellent representative of your company and made the purchase of this vehicle. Very easy for me. Grateful. and made the purchase of this vehicle. Very easy for me. Grateful. More
by ra591320
September 26, 2025
Service was completed in a timely manner. Our salesperson (Anna) also took time to review some of the features on our Traverse that we were struggling with. Our salesperson (Anna) also took time to review some of the features on our Traverse that we were struggling with. More
by jmcnutt0626
Employees Worked With
