Burtness Chevrolet Inc - Service Center

Service was great! Always very informative and willing to answer any questions you may have. Staff is very knowledgeable about the products and services they offer. Always very informative and willing to answer any questions you may have. Staff is very knowledgeable about the products and services they offer. More

Usually good. Not this time. Took too much time. Blew off a repair. And more Not this time. Took too much time. Blew off a repair. And more More

My concerns were downplayed, communication was poor, I had to complain for basic services and customer service, and they did not even wash my car after having it for months. There was little to nothing do had to complain for basic services and customer service, and they did not even wash my car after having it for months. There was little to nothing done to keep my loyalty to this dealership. GM also dropped the ball in their part in my situation. Everyone just passed the buck and played the blame game to not be held accountable and to not have to pay for coverage of their products and services. More

Outstanding service and staff! It’s very easy to get an appointment scheduled. Would definitely recommend. It’s very easy to get an appointment scheduled. Would definitely recommend. More

Brought my new 2025 car in for transmission issues. Was “ready” a week early and within 2 days and less than 50 miles has major electrical issues that it needs to go back into the shop for. Was “ready” a week early and within 2 days and less than 50 miles has major electrical issues that it needs to go back into the shop for. More

Very helpful and friendly! Easy to get into and never pushy! Will always go there! Easy to get into and never pushy! Will always go there! More

This dealership is great. Have gotten many different vehicles in the past 19 yrs. Will keep getting choices in the future. Have gotten many different vehicles in the past 19 yrs. Will keep getting choices in the future. More

Everyone is exceptionally helpful and professional every time I come in to receive service. The flexibility of working within their schedule and loaner option is very much appreciated. Thank you! time I come in to receive service. The flexibility of working within their schedule and loaner option is very much appreciated. Thank you! More

Burtness has a knowledgeable staff that is always ready to help Also, a very friendly staff to help Also, a very friendly staff More

They very professional and get things done in a timely manner. They are a very professional dealership and get things done in a timely manner. manner. They are a very professional dealership and get things done in a timely manner. More