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Burtness Chevrolet Inc - Service Center

Orfordville, WI

4.8
258 Reviews
Call Service Center (608) 879-2973

258 Reviews of Burtness Chevrolet Inc - Service Center

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June 04, 2024

Always great customer service at Burtness Chevrolet. I purchased my Impala new at this dealership and have had all maintenance and service work done there. Always 100 percent satisfaction. Burtness has More

by Steve Branning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire service personnel
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve consistently experienced great customer service and 100 percent satisfaction with your Impala's maintenance and service. Your trust and loyalty mean a lot to us. Thank you for being a valued customer!

June 04, 2024

As always Burtness does a great job on taken care of my car’s needs. Fast and efficient More

by SAJBUSCEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the kind words! We’re thrilled to hear that Burtness continues to take great care of your car’s needs with fast and efficient service. We appreciate your continued support and look forward to seeing you again!

May 31, 2024

We appreciate the reminder call to verify service appointment. Staff are always courteous and friendly. Work is completed in a timely matter! More

by tborgman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept staff
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We’re glad to hear that the reminder call was helpful and that our staff consistently provides courteous and friendly service. We’re also pleased that your work is completed in a timely manner. We appreciate your support and look forward to your next visit!

May 28, 2024

excellent service, friendly staff, service technician did great job, the loaner vehicle was very nice as I like my trucks. More

by rwealtijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear you had a top-notch experience with both the service and the loaner vehicle! Thanks for sharing your positive feedback. If there’s anything more we can do for you, just let us know!

May 26, 2024

I love the fact that you wash my car when I bring it in for an oil change. More

by calhoon.suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

That’s a nice touch! It’s always great to have your car looking fresh after a service visit. Glad you appreciate the extra care!

May 25, 2024

I am always treated warmly and listened to. I trust Burtness Chevrolet to give me an honest assessment of my vehicle and to fix anything that is necessary. I always buy my cars at Burtness. More

by streichdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not sure of their names but I always have great service from those in the repair department.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We're thrilled to hear you feel warmly treated and trust us with your vehicle needs. Your loyalty means a lot to us, and we're here to keep providing the honest and dependable service you expect!

May 25, 2024

THIS SAYING IS ALL THAT IS NEEDED! ! ALL DEPT,S ARE GREAT AT WHAT THEY DO!!!! I WOULD RECOMMEND THEM TO ANYONE. More

by ELGIE REWEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thanks for the fantastic feedback! We're glad to hear that every department is meeting your expectations. Your recommendation means a lot to us! If you ever need anything, don't hesitate to reach out.

May 21, 2024

Dependable, Informative. I've ONLY bought cars from , Burtness Chevrolet because I know I can count on them to take care of me and do repairs right the first time. More

by dehle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear that you trust Burtness Chevrolet for both purchasing and servicing your vehicles. Dependability and doing repairs right the first time are key factors in building long-term customer loyalty. If there's anything specific you want to highlight or need assistance with, just let me know!

May 21, 2024

Always happy with my service at Burtness , both of my equinoxes purchased and survived there. They take excellent care of my vehicle . More

by LOWIR
Recommend Dealer
Yes
Employees Worked With
Sevice . Oil changes etc…
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like you've had a consistently positive experience with your Equinoxes at Burtness Chevrolet. If there's anything specific you'd like to share or if you have any questions, feel free to let me know!

May 18, 2024

This Service Department always lives up to their name-SERVICE! (Unlike another dealer that I had the misfortune to have to deal with in an emergency situation 80 miles from home.) Burtness has alwa More

by DADIGREENLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like Burtness Chevrolet's Service Department has really made a strong impression with their consistency and customer care. It's great that you've found a place that provides such reliable service compared to your past experiences. If there's anything else you'd like to share or if you need further assistance, feel free to let me know!

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