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Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.7
91 Reviews
Call Service Center (262) 473-8080

91 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

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February 11, 2025

Since coming to this business in 1979 we have never been disappointed. The work on our Equinox was done correctly and in a fine amount of time. Thank you! More

by rldmad439@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service department was who we worked with. and they were very professional.
Report | Print
February 04, 2025

The work was fast and efficient. very cordial people I came in contact with. Thank you More

by watzkaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
Report | Print
January 27, 2025

Sales department worked with me to get finance to buy used vehicle. Had service work done on my used vehicle recently and was very happy with service department. I have bought 2 used vehicles from Burt More

by GDAY104553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Prince
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January 23, 2025

Friendly Staff. Service Department always answers questions and today made effort to contact company about warranty. More

by grymoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens, Hank Abb
Report | Print
January 15, 2025

Brad Behrens is our salesman(Hank Abb before him) and they go over and above to help us. Burtness is friendly and has great customer service! They care about their customers and that is why continue t More

by Nelson and Bonnie Mowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens, Hank Abb, Dan Prince
Report | Print
January 05, 2025

Great and fast service. Reasonable pricing and great communication. The staff was very friendly and well informed on things. More

by GISELA.ROBLES97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin, Hunter
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December 28, 2024

Friendly place to purchase a car. Maintenance wise, normally ask and they complete request, except this last time. More

by rtzuehlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance folks
Report | Print
Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing us for your car purchase! We’re glad to hear that you’ve had a positive experience overall. We’re sorry to hear that your recent maintenance request wasn’t fully completed as expected, and we’d love the chance to make it right. Please don’t hesitate to reach out, and we’ll ensure everything is taken care of for you. We appreciate your feedback and look forward to continuing to serve you!

December 22, 2024

Great Job. Everyone was pleasant and efficient. I will be returning in a few months. Thanks again. More

by dweisb53563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Brad Behrens
Report | Print
Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We're so glad to hear that you had a pleasant and efficient experience with us. We look forward to welcoming you back in a few months and assisting you again. Thanks again for choosing Burtness!

December 05, 2024

Service department has always been great to work with and I never have any issues More

by TREILLYGOPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service I think is his name I always forget it and Tom has been my salesman for drcsdes
Report | Print
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We're thrilled to hear that you've always had a positive experience with our service department. It's our goal to provide consistent and reliable service, and we're glad to know we've met your expectations. We look forward to continuing to take care of all your vehicle needs! 🚗🌟

December 01, 2024

They provide excellent service. Service people are very efficient and very friendly. I would recommend Burtness to anyone. More

by sdehnert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
Report | Print
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're so glad to hear that you’ve had excellent service and that our team has been both efficient and friendly. We truly appreciate your recommendation and look forward to continuing to provide top-notch service for you and anyone you send our way! 🚗🌟

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