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Busam Ford Lincoln
Wilmington, OH
198 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 198 reviews
October 03, 2025
My new Lincoln Aviator broke down and was towed to Busam. I was suck in a hotel room for 4 nights while they attempted to fix it. I felt that one thing after another happened. Because they recently stopped b I was suck in a hotel room for 4 nights while they attempted to fix it. I felt that one thing after another happened. Because they recently stopped being a Lincoln dealer and said they had no cars I could drive out of state to get home. Lincoln got involved and I got a rental car to drive home. 10 days later my car was ready and I drove the rental back 500 miles and drove my car home. I guess they are a small dealership and now just a Ford dealership, however I understand the owner has other dealerships. More
by mcvic55
Verified CustomerEmployees Worked With
October 01, 2025
The job was done wonderfully but they broke my key chain and thought it was not a big deal and thought it was not a big deal More
by CDP45177
Employees Worked With
September 30, 2025
Very helpful and pleasant to work with. This is the 5th vehicle we have bought from Seth and will not go anywhere else. This is the 5th vehicle we have bought from Seth and will not go anywhere else. More
by DENVER.DAY7532
September 30, 2025
Helpful & friendly. After having the Ranger in for a battery & other issues with programming the computer. I would have thought a complimentary oil change for having to After having the Ranger in for a battery & other issues with programming the computer. I would have thought a complimentary oil change for having to bring the truck back to the dealership several times would have been nice. More
by RONKILBURN83
Employees Worked With
September 30, 2025
Seth is always a pleasure to work with. This is the 6the vehicle my family has bought from Seth and we will not go anywhere else. This is the 6the vehicle my family has bought from Seth and we will not go anywhere else. More
by DENVER.DAY7532
September 29, 2025
Down to earth. Nothing hidden, straight and upfront about everything. Easy to work with. Seth was a great guy. Nothing hidden, straight and upfront about everything. Easy to work with. Seth was a great guy. More
by DHART04241209
September 27, 2025
I had to contact them after 1. 5hrs of no information. Very little explanation given. I had to ask multiple questions to find out what the issue was with my truck. When Bob in g 5hrs of no information. Very little explanation given. I had to ask multiple questions to find out what the issue was with my truck. When Bob in g info to the service desk I felt like I was talking to myself and wasn’t confident the info was passed to the technician More
by DAUGHERTY13
Employees Worked With
September 26, 2025
The process was very quick and easy. Worked with me to let me bring the vehicle home while the paperwork was getting finished. Worked with me to let me bring the vehicle home while the paperwork was getting finished. More
by STEPHENRABOLD53
September 25, 2025
After I requested the vehicle inspection report they would not give it to me. I will gladly change my rating once I receive it. would not give it to me. I will gladly change my rating once I receive it. More
by STEPHENRABOLD53
September 24, 2025
Great service done in a timely manner. The people in the service department were very helpful. The people in the service department were very helpful. More
by 83semperfi87
Employees Worked With
