Lexus of South Atlanta - Service Center

Service Department Called and was able to get my vehicle in same day for diagnostic of 2 mild issues. Mech couldn’t specifically ID the exact issue so no diagnostic was Called and was able to get my vehicle in same day for diagnostic of 2 mild issues. Mech couldn’t specifically ID the exact issue so no diagnostic was made which didn’t send me down rabbit holes and much to my surprise no fee was associated. That’s ethically sound business if I ever seen it from a dealership. Additionally they completed a recall which required my gas tank to be filled up so that was awesome and they hooked me up with a wash and tire shine. Great experience all around. My service rep JR gave me some good advice also. While I was waiting I stopped by the sales floor and engaged Mr Boston in conversation on a new vehicle future purchase. Another great experience there. He offered some information and made himself available for any questions I had. Makes you feel good dealing with attentive staff members. A young lady behind the confession stand offered some Starbucks coffee and cookies to calm the hunger. Overall the process felt good in comparison to things I’ve experienced elsewhere. Keep up the great customer service. More

Rip off went to South Atlanta Lexus for oil change and replace the spark plugs in my 2013 LS 460. First the salesman asked if I had been quoted a price after went to South Atlanta Lexus for oil change and replace the spark plugs in my 2013 LS 460. First the salesman asked if I had been quoted a price after I said no he told me the cost would be 1100.00, I quickly took my keys and called another dealer an hour away and they gave me the same service the next day for 498.00 and a loaner car to use. I guess I had stupid written on my head that morning...don’t trust them with your mom aunt or grandma...go to a reputable dealer..satellite blvd in Duluth is excellent. More