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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
547 Reviews

547 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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April 30, 2025

My only problem with the Service Dept. is that their estimate sheet showed that I needed an air filter- critical. But, I had them change the air filter a few weeks prior to this visit. The More

by bill.balkovec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Great service and communication. Kelton went above and beyond to help me with our warranty claim. More

by whitehead32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
Apr 24, 2025 -

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

April 24, 2025

I always take my Dodge's to Button's. Shannon is great to work with and no one touches my cars other than Chris Ingle. More

by apple_scruff_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ingle
Apr 24, 2025 -

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you! Shannon and Chris are great assets to our team!

April 24, 2025

The service department was friendly and honest about my service, gave an estimated duration and was close to that time. More

by mikeharlow_in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi
Apr 24, 2025 -

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you!

April 24, 2025

Shannon was pleasure to work with. I had come in with a complaint about and earlier experience and she was able to handle the situation. More

by mark.gollner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I always enjoy taking my vehicles to Button for service. They are friendly and do not attempt to sell you something that isn't needed. Like you know - honest. More

by pmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

At the conclusion of this transaction did not feel that I was kept informed of what was going on in a timely manner Nor do I feel that what they told me was wrong with the car was necessarily truthful More

by CJUNE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jada Critchlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Very professional friendly ,they thought it would take four days to a week to get blower got it in a few More

by pullen_troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
Jan 31, 2025 -

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We're glad we could exceed your expectations and if you need anything else, don’t hesitate to reach out!

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