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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
547 Reviews
Call Service Center (765) 553-6861

547 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 18, 2024

Excellent service i was there early to drop off before work, they got it ready before I had to be at work. I really appreciated not having to leave it. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lechner., Erika Tobin
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you so much for your kind words! We're glad we could accommodate your schedule and have everything ready for you before work. We appreciate your trust in us and look forward to helping you again!

December 18, 2024

Shannon got my truck in& serviced it in a timely manner. The technicians did a good in fixing my truck& Shannon made sure it was fixed correctly! More

by quadcabb4x4x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that Shannon and our technicians took great care of your truck and ensured everything was done correctly. Your satisfaction means a lot to us, and we appreciate your trust. We look forward to assisting you again!

December 18, 2024

They were very busy at the time that I stopped to have my car serviced. It took about 2 hrs by the time it was completed. More

by smbrewer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
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Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We recommend making an appointment to help ensure that your service is completed in a timely manner, especially during busy periods. Scheduling an appointment can help us better manage our workload and prioritize your vehicle, reducing wait times and improving your overall experience. We appreciate your understanding and hope to make your next visit more efficient and enjoyable. Thank you again! Give us a call at 765-457-1189 to schedule!

December 18, 2024

Found the problem I was having and corrected it in a timely manner very pleased More

by tntmckay87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Button CDJR responded

Thank you for sharing your experience. We're glad we could identify and resolve the issue promptly. Your satisfaction means a lot to us, and we look forward to assisting you again.

December 18, 2024

Erika was very professional. She answered all my questions and was extremely knowledgable. sge made sure all my issues were taken care of and then explained the services performe More

by casskidzmom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
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Dec 20, 2024 -

Button CDJR responded

Thank you for your kind words. We're thrilled to hear that Erika provided professional and knowledgeable service, answered all your questions, and ensured your issues were addressed. Clear communication is important to us, and we're glad she explained everything thoroughly. We hope to service you again!

December 18, 2024

Jada is great great great great great great great great but this 15 word minimum sucks. If the 15 word minimum is still on here, don’t send me any more surveys More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi
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Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We're glad to hear that Jada provided excellent service. We understand your frustration with the 15-word minimum, and we appreciate your honesty. We will make sure to pass your comments along. If you ever need anything in the future, feel free to reach out!

December 18, 2024

Disappointed that they didn't cover my windshield that was damaged. Found once driven home . 😢 More

by Melissa Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carroll
Report | Print
Jan 02, 2025 -

Button CDJR responded

We’re truly sorry to hear about the windshield and understand how disappointing this must be. We take such concerns seriously, and we apologize for the oversight. It’s our goal to provide thorough service and ensure that all aspects of your vehicle are properly handled. Please reach out to us directly so we can investigate the situation further and discuss how we can assist with the damage. We want to make this right for you, and we appreciate your feedback in helping us improve our service. Please reach out to mike.lupoi@drivechariot.com

December 18, 2024

Jada Great service advisor quick to get the vehicle done quick . Make sure we’re satisfied More

by robertwussow22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your feedback! We're delighted to hear that Jada provided such excellent service and ensured your satisfaction. We’ll be sure to share your kind words with her. We appreciate your business and look forward to serving you again!

December 18, 2024

Great customer service. Very helpful to help resolve issues. Willing to go the extra step to make sure you’re satisfied. More

by Mckinstry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that our team could help resolve your issues. Going the extra step for our customers is what we strive for. We appreciate your support and look forward to serving you again!

December 16, 2024

Mari was wonderful! And very helpful with scheduling and getting me in quickly! Thank you button! More

by abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your great feedback! We're so glad Mari was able to assist you and get you in quickly. We appreciate your kind words and are happy to have been of service. See you again soon!

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