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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
553 Reviews

553 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 13, 2024

Despite an appointment and clearly articulating needing my vehicle in a timely fashion, they neglected to respect that or communicate clearly the time line for my vehicle repair. More

by Bwilliamson2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika Tobin
Dec 16, 2024 -

Button CDJR responded

Thank you for your feedback, and we sincerely apologize for not meeting your expectations regarding the timeliness of your vehicle repair. We understand how important it is to have clear communication and to have your vehicle ready when promised. It’s disappointing to hear that we didn’t respect your timeline, and we’ll work to improve our communication and ensure more accurate estimates in the future. We appreciate your patience and hope to have the opportunity to serve you better next time.

December 12, 2024

Shannon helped with all my needs. She is great to work with. The staff at Buttons are great to work with. Thats why I keep going back More

by grumpyd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're delighted to hear that Shannon and our team at Button provided you with such great service. Your loyalty means so much to us, and we look forward to continuing to serve you!

December 11, 2024

Great job, please air up my tires next time, thank you for all you do. More

by snd721024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt, Matthew Yero, Erika Tobin
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

They got me in when they said they would. They finished the job and did good work. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

Fast friendly service. Kolton went above and beyond. I had a bad experience years ago in service and have not been back till now More

by T6822tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

Hatch broke and he got me in quickly and was able to not delay my vacation plans More

by darcee.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

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by stevefugate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 10, 2024

They were attentive and quick. Jada was very helpful, she went out of her way to let me know she was there for me More

by shelco.cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 10, 2024

Always welcoming and on the ball to get you in and out as quick as possible. More

by avonkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 09, 2024

Very knowledgeable and personable. Handled all my issues in a timely and professional manner. Would highly recommend her! More

by rfortson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

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