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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
554 Reviews
Call Service Center (765) 553-6861

554 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

Sort by
December 07, 2024

Way too expensive, fixed up that I don't know if work actually needed to be fixed.Car was always supposed to be there for 1 day.End up being there for fifteen days More

by levit1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

We sincerely apologize for the frustration you’ve experienced. It’s unacceptable that your car was kept for 15 days instead of the promised 1, and we understand how concerning it is when you’re unsure if the work performed was necessary. We’ll be reviewing your case to better understand what went wrong and ensure this doesn’t happen again in the future. Your feedback is important, and we want to make things right. Please reach out directly if you'd like to discuss this further. Thank you for your patience.

December 07, 2024

Button Motors always takes care of us. It is nice to deal with a local, family owned business. More

by Scotpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 06, 2024

Shannon done a great job. She got sick so I worked with Kolten and Garritt . They all did a great job. Thank you More

by grumpyd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 06, 2024

Fast service, great communication, friendly service I would recommend them to anyone I know..1 More

by Harley Barbie
Recommend Dealer
Yes
Employees Worked With
Mike Lupoi, Erika Tobin
Report | Print
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 06, 2024

They took care of the need I had. I have no complaints about their service. More

by matt.thatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 06, 2024

I was completely impressed with their professionalism and customer service. Their customer service is second to none. More

by jessicajannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 05, 2024

Kind and patient with a 75 year old, they understood what I needed, and I got it More

by wfpopejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
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Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 04, 2024

They could not find the issue with my truck but before that I have had it in there before and it was not fixed More

by inunger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

We’re sorry to hear about the ongoing issues with your truck and the frustration of not having it properly fixed. It’s concerning that the problem wasn’t resolved after multiple visits, and we understand how important it is to have your vehicle running smoothly. We appreciate you bringing this to our attention, and we will work to improve our diagnostic process to ensure that problems are identified and addressed correctly. If you'd like to discuss this further or give us the chance to make it right, please don’t hesitate to reach out. Thank you for your patience.

December 04, 2024

Came in to get a recall fixed I was in and out in no time More

by Moring70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 04, 2024

Jada was very helpful, knowledgeable, one of the politest people I have meet in a very long time. My truck was done before I even needed it back!! More

by MILLIEJO1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

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