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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
661 Reviews

661 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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August 06, 2025

Staff was kind and efficient. They also had my car done sooner than expected. Thank you ! More

by zoieriddle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Button CDJR responded

We appreciate your kind review. Thank you for allowing us to assist you!

August 05, 2025

Kolton was very helpful and efficient! ! Very pleased with his service!!! And he did make sure to keep me updated!! More

by Hailey Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Button CDJR responded

Hailey, we appreciate your kind review. Thank you for allowing us to assist you!

August 01, 2025

Always helpful and pleasant experience I enjoy doing business at Buttons because everybody is so friendly and helpful and I always have a pleasant experience More

by Steph78h
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dillman
Aug 01, 2025 -

Button CDJR responded

Thank you for the awesome 5-star review. We appreciate you!

July 31, 2025

They have met my needs on every occasion at the service department and made it extremely convenient for me More

by Kirk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

Thank you for the awesome 5-star review. We appreciate you!

July 31, 2025

Not only was Mari helpful but she went above and beyond for me by reaching out to Stellantis. She kept me informed every step of the way during this extreme and worrisome time. After my vehicle was all fin More

by fyrprufjimmy
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mari Whaley
Aug 01, 2025 -

Button CDJR responded

Thank you for the awesome 5-star review. We appreciate you!

July 30, 2025

Service was good, didn’t have a long wait time for service. Very helpful and friendly. More

by tisarlawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

Thank you for the awesome 5-star review. We appreciate you!

July 30, 2025

Never had a problem at buttons they have always treated me right and when there was a problem they made it right More

by michaelsmith071964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

Thank you for the awesome 5-star review. We appreciate you!

July 30, 2025

Shannon was PHENOMENAL! !! This woman deserves a raise, she’s so awesome with people and can tell she cares about what she does! More

by rhershman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

July 30, 2025

Since I have purchased my Jeep back in 2020 you have put three water pumps in the vehicle. Two of them have leaked. Last week you installed the third water pump. The second water, pup leaked, and as a resul More

by lialiaj67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

We are sorry for your negative experience with us. Please reach out to our service manager, Mari at Mari.whaley@drivechariot.com

July 30, 2025

The staff was great and kept in touch with myself letting me know what the problem was. Service with Jada was excellent More

by jsnow20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

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