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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
558 Reviews

558 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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May 05, 2025

Polite, quick, clean Service is always great. Never had any issues with the service or people More

by tashanna
Recommend Dealer
Yes
Employees Worked With
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Simpson
May 12, 2025 -

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

May 05, 2025

We were welcomed with great attention and made to feel comfortable until the end of all the work that was going to be done on the car, the work carried out was excellent. More

by gilbertoluiz2504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

May 05, 2025

Was told a time that it would be completed and it was done an hour early. Very satisfied. More

by jwills1224
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garritt Stryker
May 12, 2025 -

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

May 03, 2025

Great service and communications. I just went in for a supplemental/backup battery install. I was prepared to just drop off my jeep and pick it up after work, but they installed it More

by dchambers30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Button CDJR responded

Thank you for the fantastic review! We're so glad to hear that we could get your Jeep taken care of quickly and efficiently. It's great that the cost was even better than expected! We truly appreciate your continued trust in Button for both service and oil changes, and we look forward to providing you with great experiences in the future. Thank you again for your support!

April 30, 2025

My only problem with the Service Dept. is that their estimate sheet showed that I needed an air filter- critical. But, I had them change the air filter a few weeks prior to this visit. The More

by bill.balkovec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Button CDJR responded

Thank you for sharing your feedback, and we apologize for the confusion regarding your air filter. We understand how frustrating that can be, and we truly appreciate you bringing it to our attention. We will definitely look into this issue to ensure it doesn’t happen again. Your advice is valuable, and we always encourage our customers to double-check with our technicians if they have any concerns. Thank you for your understanding and continued trust in us!

April 25, 2025

Great service and communication. Kelton went above and beyond to help me with our warranty claim. More

by whitehead32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Button CDJR responded

Thank you for the great feedback! We’re thrilled to hear that Kolton went above and beyond to assist with your warranty claim. We truly appreciate your kind words and look forward to serving you again in the future!

April 24, 2025

Shannon was pleasure to work with. I had come in with a complaint about and earlier experience and she was able to handle the situation. More

by mark.gollner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're glad Shannon was able to assist and resolve the situation for you. We truly appreciate your feedback and are happy to have had the opportunity to make things right. Thank you for your patience and for working with us!

April 24, 2025

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt, Erika Tobin
Apr 24, 2025 -

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

April 24, 2025

I always take my Dodge's to Button's. Shannon is great to work with and no one touches my cars other than Chris Ingle. More

by apple_scruff_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ingle
Apr 24, 2025 -

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you! Shannon and Chris are great assets to our team!

April 24, 2025

The service department was friendly and honest about my service, gave an estimated duration and was close to that time. More

by mikeharlow_in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi
Apr 24, 2025 -

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you!