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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
661 Reviews

661 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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July 30, 2025

Didn’t leave my truck in same condition as when it come in. Cost me even more money. You did diagnostic on the truck at least leave it the way it was. More

by Harbaughj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

We are sorry for your negative experience with us. Please reach out to our service manager, Mari at Mari.whaley@drivechariot.com

July 29, 2025

Friendly prompt service. Always willing to assist and explain the provided service. Will usually find an additional problem in addition to the one the vehicle was brough More

by montyimel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

July 29, 2025

I appreciate the prompt service they gave me in the good work they do. It was ready when they told me it would be and they did a great job. More

by info@davidsonexcavating.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

July 28, 2025

Fast and courteous. Good communication and customer service. Shane was friendly and helpful to process my paperwork and get me on my way. More

by jessie.l.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Ruble
Jul 28, 2025 -

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 28, 2025

Good service! I didn’t ask them to not charge me for battery replacement in my key fob but they did it anyways! So nice of them. Thanks again for fixing my UConnec More

by collinhost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Button CDJR responded

Thank you for the kind words! We’re glad to hear you had a great experience and that our team was able to take care of your key fob and UConnect issue. It’s always nice to do a little extra for our customers—we appreciate you noticing! Thanks again for choosing us!

July 27, 2025

Button CDJR is always very accommodating with getting us set up with times that fit into our schedules. They are also good about giving us rides when we can’t stay during the service. More

by ckbseb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 27, 2025

Excellent customer service and Ryan has been so helpful and supportive of what I wanted done. Appreciate everyone who helped me through the process. More

by pmgibson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Olsen
Jul 28, 2025 -

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 26, 2025

Always go out of the way to make the experience top notch! Appreciate their responsiveness and the fact a real human answers the phone. More

by Missjess1976
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garritt Stryker
Jul 28, 2025 -

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 25, 2025

This dealership was very easy to work with, Fulton kept me informed of everything they were doing while working on my truck More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 25, 2025

Shannon is fantastic. ..she always listens and tries to get to the bottom of the concerns I mayhave. More

by joeygirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Chris Ingle
Jul 28, 2025 -

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!