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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
557 Reviews
Call Service Center (765) 553-6861

557 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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April 24, 2025

Shannon was pleasure to work with. I had come in with a complaint about and earlier experience and she was able to handle the situation. More

by mark.gollner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're glad Shannon was able to assist and resolve the situation for you. We truly appreciate your feedback and are happy to have had the opportunity to make things right. Thank you for your patience and for working with us!

April 24, 2025

I always enjoy taking my vehicles to Button for service. They are friendly and do not attempt to sell you something that isn't needed. Like you know - honest. More

by pmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Button CDJR responded

Thank you for the wonderful review! We're so glad to hear that you always have a positive experience at Button. We pride ourselves on being honest and transparent with our customers, and it's great to know that you appreciate that. Thank you for your continued trust, and we look forward to serving you again!

April 24, 2025

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Button CDJR responded

Thank you, Ken, for the great feedback! We're so glad to hear you've had positive experiences with us. We truly appreciate your support and will continue to do our best to provide excellent service. Looking forward to serving you again!

April 24, 2025

At the conclusion of this transaction did not feel that I was kept informed of what was going on in a timely manner Nor do I feel that what they told me was wrong with the car was necessarily truthful More

by CJUNE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jada Critchlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Button CDJR responded

Thank you for sharing your feedback. We’re truly sorry to hear that you didn’t feel fully informed during the process and that you have concerns about the information provided. Clear communication and transparency are very important to us, and we want to make sure every customer feels confident in their experience. Please reach out to us directly so we can address your concerns and work towards resolving any issues you encountered. We value your business and hope to make things right.

January 27, 2025

Very professional friendly ,they thought it would take four days to a week to get blower got it in a few More

by pullen_troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
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Jan 31, 2025 -

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We're glad we could exceed your expectations and if you need anything else, don’t hesitate to reach out!

January 21, 2025

Kolton went above and beyond to make sure my car was safe to drive and kept me involved in what was going on. More

by mindy_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Button CDJR responded

Thank you so much for sharing your experience! We’re so glad to hear that Kolton went above and beyond to ensure your car was safe and kept you informed throughout the process. We truly appreciate your trust in us, and we’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!

January 20, 2025

The only complaint I had was how long it took to complete the oil change. We checked in at 3:45 and out at 5:00. I’ve been here before and never waited that long. More

by lonniejohnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Button CDJR responded

Thank you for your feedback! We truly appreciate you bringing this to our attention. We're sorry for the extended wait time during your oil change, as we know your time is valuable. We'll work on improving our process to ensure quicker service in the future. We hope to provide a better experience next time, and we appreciate your continued trust in us!

January 20, 2025

They did a good fast job and did great work and was very respectful and nice and did wonderful job and got me as soon as it was done More

by djack19668416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. It's awesome that you felt well taken care of and that the job was done quickly and with quality. We really appreciate your kind words and hope to work with you again in the future!

January 20, 2025

The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

January 20, 2025

Did a fantastic job, tookcare of everything that needed done.well be back fof more service. More

by genejones2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that you felt well taken care of. We look forward to welcoming you back for more service in the future!

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