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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
557 Reviews
Call Service Center (765) 553-6861

557 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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January 20, 2025

These guys always put customers first. Jada went above and beyond for my oil change. Made the process convenient. Thanks for the shuttle ride and delivery of my Jeep Grand Cherokee L. More

by connert850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Button CDJR responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Jada went above and beyond to make your oil change experience convenient. It’s also great to know you enjoyed the shuttle ride and delivery of your Jeep Grand Cherokee! We always aim to provide top-notch service and are so glad you had a great experience. We look forward to assisting you again in the future!

January 20, 2025

Fast and satisfying and friendly I would have more repairs done and button motors Add oil changes and rotation of tires More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Button CDJR responded

Thank you for the great feedback! We’re glad to hear that your experience was fast, satisfying, and friendly. We look forward to helping you with future repairs and services!

January 20, 2025

I waited additional 40min for someone to pull up my truck after service was done. More

by Kaitlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Button CDJR responded

Thank you for your feedback, and we apologize for the wait. We understand how frustrating that must have been, especially after your service was completed. We’ll work on improving our process to ensure that this doesn’t happen again. We appreciate your patience and hope to provide a smoother experience next time!

January 18, 2025

Good work and communication so far. I'll be back to have some more work done. More

by Allout06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
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Feb 21, 2025 -

Button CDJR responded

Thank you for the positive feedback! We're glad to hear that you're happy with the work and communication so far. We look forward to having you back for any future service needs. See you soon!

January 18, 2025

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
Report | Print
Feb 21, 2025 -

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 17, 2025

I appreciate them getting me in and they said they would and getting my car her wrist and back to me on time. They did a great job. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Button CDJR responded

Thank you for your kind words! We're so glad to hear that we were able to get your car in and out on time as promised. It’s great to know you were happy with the job we did. We appreciate your trust and look forward to helping you again in the future!

January 17, 2025

Once I pulled up they already knew I was scheduled to come in and had me in and out in no time flat. Loved my service More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lechner, Erika Tobin
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Feb 21, 2025 -

Button CDJR responded

Thank you for the great feedback! We're so happy to hear that your service was quick and seamless. It’s always our goal to make things as easy as possible for our customers. We’re glad you loved your experience and look forward to serving you again soon!

January 17, 2025

Good service Got my truck done in a timely manner She kept posted on the progress on my truck. More

by pgreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt
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Feb 21, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're so glad to hear that the service was timely and that you were kept informed throughout the process. We appreciate your feedback and look forward to assisting you again with your truck in the future!

January 16, 2025

Shannon was most friendly and knowledgeable. Made me Almost feel like I was at a resort, not a service department. I also feel that the whole staff went above and beyond accommodating, my knees More

by ljpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the wonderful review! We're so glad Shannon made your experience feel more like a resort than a service department. It’s great to hear that our team went above and beyond to accommodate your needs. We truly appreciate your feedback and look forward to serving you again!

January 15, 2025

Jada is friendly and courteous. She took great care of me during my visit. As soon as my vehicle service was complete, she was prompt in getting me on my way. More

by steven.meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the great review! We're glad Jada could provide you with friendly and efficient service. It's wonderful to hear she took such good care of you during your visit. We appreciate your feedback and look forward to serving you again!

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