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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
558 Reviews
Call Service Center (765) 553-6861

558 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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January 15, 2025

Jada is friendly and courteous. She took great care of me during my visit. As soon as my vehicle service was complete, she was prompt in getting me on my way. More

by steven.meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Button CDJR responded

Thank you for the great review! We're glad Jada could provide you with friendly and efficient service. It's wonderful to hear she took such good care of you during your visit. We appreciate your feedback and look forward to serving you again!

January 15, 2025

I had bought my truck there a couple of years ago, and have been super pleased with the service there. As well as the kindness of the employees. More

by madisonjones416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Button CDJR responded

Thank you for the kind words! We're thrilled to hear you've been pleased with both the service and the kindness of our team. We truly appreciate your continued trust in us and look forward to serving you for many years to come!

January 15, 2025

The people in the service department are great. The sales side of the dealership is OK. More

by downeyjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
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Mar 07, 2025 -

Button CDJR responded

Thank you for your feedback! We're happy to hear that you had a great experience with our service department. We’ll also take note of your thoughts on the sales side to continue improving. If you ever need anything in the future, we’re here to help!

January 15, 2025

Buttons had my car for almost two weeks. It took them a week to get the first part that was needed and then they said I need another part (a battery terminal connector.). It was going to t More

by randgmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Button CDJR responded

“Hi Mr. Moore Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at mike.lupoi@drivechariot.com, and we'll ensure a better experience next time."

January 14, 2025

Erica is a very good employee for button motors she took care of me professionally More

by jegalindo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
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Mar 07, 2025 -

Button CDJR responded

Thank you for the great feedback! We're glad to hear that Erica took excellent care of you and provided professional service. We truly appreciate your kind words and are lucky to have her on our team!

January 13, 2025

I always receive great service at this dealership whether I’m on the sales floor, service department, or getting a ride while my car is being serviced. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the wonderful feedback! We're thrilled to hear you've consistently had great experiences across all areas of our dealership. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

January 13, 2025

The dealership did a great job. Very fast. Shuttle service was great. Garritt needs a raise. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the great review! We're glad to hear you had a fast and smooth experience, and that the shuttle service worked out well for you. We'll definitely pass along your kind words about Garritt—he’ll be happy to hear it! We appreciate your business and hope to see you again soon!

January 13, 2025

Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi, Chris Belt, Erika Tobin
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Mar 07, 2025 -

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 13, 2025

Very professional, friendly, and wait time was less than they first told me. Very satisfied More

by lhenryhome
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garritt Stryker
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the wonderful feedback! We're glad to hear you had a professional and friendly experience, and that we were able to get you in and out faster than expected. We truly appreciate your satisfaction and look forward to serving you again!

January 12, 2025

It was a good visit i hat that i am presured to write this revew though More

by mattrek89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for sharing your feedback! We're glad to hear you had a good visit, and we apologize if you felt pressured to leave a review. Your feedback is important to us, and we appreciate you taking the time to share your thoughts. If there's anything we can improve, please don't hesitate to let us know!

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