Byerly Ford

I had an excellent experience working with Ethan at Byerly Ford in Shively. From start to finish, he was kind, professional, and incredibly communicative. Ethan kept me consistently updated throughout Byerly Ford in Shively. From start to finish, he was kind, professional, and incredibly communicative. Ethan kept me consistently updated throughout the entire repair process, checked in on parts availability, explained warranty coverage clearly, and always responded in a timely and friendly manner. Even when things were delayed, he made sure I knew exactly what was going on and reassured me about my rental with no penalties. Car issues can be stressful, but Ethan genuinely made the process so much easier and less overwhelming. It’s rare to find someone who communicates this well and actually follows through. Byerly Ford is lucky to have him — and I truly hope his management recognizes what an asset he is. I would absolutely recommend asking for Ethan if you need service assistance. More

I found the specific vehicle I was looking for on Byerly’s website and made an inquiry. The Sales Rep, Ty Cahoe called. My offer was accepted and Ty made sure the transaction was flawless. I lived Byerly’s website and made an inquiry. The Sales Rep, Ty Cahoe called. My offer was accepted and Ty made sure the transaction was flawless. I lived 2 ½ hours away but Ty did outstanding job, making sure all paperwork and vehicle prep was completed in a timely manner. Awesome job by Ty Cahoe and staff! Definitely recommend Ty and Byerly Superstore!!! More

Kristopher Milby provided an excellent car-buying experience from start to finish. He was knowledgeable, transparent, and respectful of my time. The process was smooth and efficient, and I couldn’t b experience from start to finish. He was knowledgeable, transparent, and respectful of my time. The process was smooth and efficient, and I couldn’t be happier with my purchase. Highly recommend working with him. More

Easy to do business with. Salesman and Parts Department top notch. Larry Wenning and Russell in parts are 5 stars. Salesman and Parts Department top notch. Larry Wenning and Russell in parts are 5 stars. More

Matthew and Greg were very helpful getting me set up with a new lease. I had never been through the process before and they walked me through all of it. Very professional and honest! a new lease. I had never been through the process before and they walked me through all of it. Very professional and honest! More

I would like to compliment your service dept. employee named Ethan. He was so helpful answering my questions and very professional. It is a very hot day today and he is still very patient and employee named Ethan. He was so helpful answering my questions and very professional. It is a very hot day today and he is still very patient and kind. I am sure very busy at Ford. Thank you Ethan, Mary Cain More

Overall, a very pleasant experience. Very helpful. Very friendly. Got us out of there in a timely manner. Very helpful. Very friendly. Got us out of there in a timely manner. More

Excellent service. They came and picked up my car for service. I didn’t have to drive to the dealership. They came and picked up my car for service. I didn’t have to drive to the dealership. More

Excellent service on vehicles. Easy to schedule appointments and the work completed is on time and addressed the issues. Easy to schedule appointments and the work completed is on time and addressed the issues. More

Very professional. Their service is always excellent and on time. Best Ford dealership in Louisville. Their service is always excellent and on time. Best Ford dealership in Louisville. More