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Byers Chrysler Jeep Dodge Ram

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
193 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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465 S Hamilton Rd

Columbus, OH

43213

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Showing 193 reviews

July 21, 2025

Jerome was patient with us and took the time to get everything right. Very nice to deal with. More

by Amdavis7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Runge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Byers Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We’re thrilled to hear that Jerome provided such patient and attentive service. It’s always our goal to ensure everything is done just right. We truly appreciate your feedback and look forward to serving you again in the future!

July 20, 2025

Very helpful and friendly. Honest. Nice car helped pick it out. Explained everything about the car More

by tammielitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Byers Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your experience! We’re delighted to hear that our team was helpful, friendly, and thorough in explaining everything about your car. It’s our priority to make the process seamless and enjoyable. We truly appreciate your feedback and hope to assist you again in the future!

July 18, 2025

Great service, They were personable and very responsive to calls and text messages. I will definitely recommen More

by DANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tomeucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Runge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Byers Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We’re thrilled to hear you found our service personable and responsive. Your recommendation means the world to us, and we can’t wait to assist you again in the future!

July 12, 2025

Great service the best service ever I’m really happy with the new truck thanks More

by hugo7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for your amazing review! We're so glad to hear that you're happy with your new truck and had such a great experience with our service. Making our customers happy is always our top priority, and knowing we could make it happen for you truly means a lot.

June 26, 2025

We worked with Wayman on buyers on Hamilton Road. Wayman was fantastic. Stayed after hours just to make us feel comfortable and to talk through the purchase. Wayman was personable, delightful, knowle More

by amyers777
Recommend Dealer
Yes
Employees Worked With
Aaron Runge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Runge
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Jun 30, 2025 -

Byers Chrysler Jeep Dodge Ram responded

Thank you so much for your glowing review! We're thrilled to hear that Wayman made your experience so positive and memorable. Staying after hours to ensure you felt comfortable truly reflects his dedication and passion for helping our customers. Your kind words about his knowledge, enthusiasm, and personable nature mean the world to us. We're so glad you had such a great experience, and we can’t wait to assist you again in the future. If there’s anything more we can do for you, please don’t hesitate to reach out!

June 23, 2025

2nd vehicle I’ve bought from a byers dealership. Both time I got screwed. Will not return when I buy my next one. Unless you have intentions of fixing this do jot contact me again! More

by letterman93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Tomeucci
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Byers Chrysler Jeep Dodge Ram responded

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the standard of service we aim to provide. Our team would like to address your concerns and work toward a resolution. If you’re open to it, please contact us directly so we can better understand the situation and make things right. Thank you for your feedback.

Jun 24, 2025 -

letterman93 responded

I realize this is a used truck and by definition won’t be on prime condition. And shame on me for not doing a better check!! But this vehicle could not have passed any inspection that might have been done. Here is a list I found so far; running lights do not work. Fog lights do not work. You must depress the key fob to enter I knew the driver side mirror was lose I tried to reset it it per the owners manual did not work the defogger on this mirror does not work. I knew the drivers side running board was lose but did not see the crimp in it. Because of this it sits a little too close to the door opening sometimes causing foot to slip. Cargo light just randomly come on tailgate must be pushed in to open, not only does it not have a spare tire but there is no apparent winch for the tire. Now again, I know it’s used but cmon!! I hope no more problems are gonna show up. If there was any way I’d like to trade back but I don’t suppose that’s gonna happen.

June 07, 2025

David was so polite and so kind and genuine. My next car, will be thru HIM! I highly recommend ANYONE to come to Byers and ask for David! More

by girlwonder614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McDorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're delighted to hear that David provided you with such a polite, kind, and genuine experience. Your recommendation means so much to us, and we're honored that you chose Byers. We look forward to assisting you with your next car when the time comes. Thank you for sharing your experience!

May 30, 2025

Easy process. Concerned with the vehicle currently though, as it is shifting poorly after 2 weeks. More

by Denise B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pugh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tomeucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Runge
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We're glad to hear the process was easy for you, but we're sorry to learn about your concern with the vehicle. Your satisfaction is important to us, and we'd like the chance to make things right for you. Please reach out to our team so we can better understand the issue and assist you as quickly as possible. We appreciate the opportunity to help.

May 24, 2025

Jerome helped us buy a used 2022 Jeep Cherokee. He is very professional, kind, and efficient! More

by Beth E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Schick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Runge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025

Sorry I did purchase He was excellent He was very knowledgeable about the suv we bought More

by Heckathornsharon
Recommend Dealer
Yes
Employees Worked With
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jackson
Report | Print
May 22, 2025 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with your purchase and that our team member provided knowledgeable and excellent service. Enjoy your new SUV, and don't hesitate to reach out if you need any assistance in the future!

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