Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Byers Subaru Dublin - Service Center

Columbus, OH

4.6
768 Reviews
Call Service Center (614) 416-4465

768 Reviews of Byers Subaru Dublin - Service Center

Sort by
August 16, 2025

Great service, Brandon provided good advice re what was actually needed and options. Another customer service person answered questions after the repair. Cashier was also helpful. The mechanic did a softwa More

by cwp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
August 15, 2025

This is wonderful place to buy a car and service your car. Everyone is very friendly and efficient. Will be back! More

by joannknable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 14, 2025

Everyone is courteous, knowledgeable, and all around excited to be selling the vehicles they have, which speaks volumes on the quality of the brand. More

by brettsthename42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 12, 2025

Well-trained staff eager to help your servicing appointment meet your needs. The necessary work done in a timely way! More

by kaymurphy39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Report | Print
August 08, 2025

Impeccable service- friendly and courteous. Everyone I encountered was very nice. Comfortable waiting area. Thanks to all. More

by JSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Aug 08, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We're delighted to hear you had a positive experience with our team and appreciated the friendly service and comfortable waiting area. Your feedback truly means a lot to us. We look forward to welcoming you again soon!

August 07, 2025

Friendly, professional service reps and a thorough inspection of my car. Very fast service. Thank you. More

by eugenefrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caple Miller
Report | Print
Aug 08, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're thrilled to hear you appreciated our friendly team and fast, thorough service. Your satisfaction is our top priority, and we look forward to assisting you again in the future.

August 06, 2025

I had a wonderful experience. Greyson was knowledgeable, kind, courteous, and helped me so much More

by j14gre
Recommend Dealer
Yes
Employees Worked With
Greyson Gann
Report | Print
Aug 06, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled that Greyson could assist you and make your experience a positive one. Your feedback means a lot to us, and we look forward to welcoming you back again soon.

August 05, 2025

The sensor was replaced on the rear left wheel. TPMG came on before I got to Polaris Pkwy……I also know that the tech noted to a crew member the other sensor was not functioning properly. I was stil More

by debbi4355
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us. I understand how frustrating it must have been to leave without being notified about the other sensor. Your time and effort traveling such a long distance mean a lot to us, and I truly apologize for the inconvenience caused. We’ll be reviewing this situation with our team to make sure communication improves moving forward. If there’s anything else you’d like to discuss, please don’t hesitate to reach out.

August 05, 2025

Failure to timely communicate what is going on and when the services will be compmeted More

by J-cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tisha
Report | Print
Aug 06, 2025 -

Byers Subaru Dublin responded

Thank you for your feedback. We sincerely apologize for the delay in communication and understand how frustrating that can be. We’re working on improving our processes to ensure smoother and more timely updates moving forward. If there’s anything specific you’d like to discuss, please don’t hesitate to reach out. We truly appreciate your patience and understanding.

August 04, 2025

We've always been pleased with the service and friendliness of the Byers Subaru service center. More

by ACMARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in the Service Dept.
Report | Print
Aug 05, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re thrilled to hear you’ve consistently enjoyed our service and found our team friendly. Your support means a lot to us, and we look forward to continuing to serve you.

1
2
...
77