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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
782 Reviews
Call Service Center (614) 416-4465

782 Reviews of Byers Subaru Dublin - Service Center

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August 07, 2025

Friendly, professional service reps and a thorough inspection of my car. Very fast service. Thank you. More

by eugenefrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caple Miller, Monte Curry
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Aug 08, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're thrilled to hear you appreciated our friendly team and fast, thorough service. Your satisfaction is our top priority, and we look forward to assisting you again in the future.

August 06, 2025

I had a wonderful experience. Greyson was knowledgeable, kind, courteous, and helped me so much More

by j14gre
Recommend Dealer
Yes
Employees Worked With
Greyson Gann
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Aug 06, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled that Greyson could assist you and make your experience a positive one. Your feedback means a lot to us, and we look forward to welcoming you back again soon.

August 05, 2025

The sensor was replaced on the rear left wheel. TPMG came on before I got to Polaris Pkwy……I also know that the tech noted to a crew member the other sensor was not functioning properly. I was stil More

by debbi4355
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us. I understand how frustrating it must have been to leave without being notified about the other sensor. Your time and effort traveling such a long distance mean a lot to us, and I truly apologize for the inconvenience caused. We’ll be reviewing this situation with our team to make sure communication improves moving forward. If there’s anything else you’d like to discuss, please don’t hesitate to reach out.

August 05, 2025

Failure to timely communicate what is going on and when the services will be compmeted More

by J-cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tisha
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Aug 06, 2025 -

Byers Subaru Dublin responded

Thank you for your feedback. We sincerely apologize for the delay in communication and understand how frustrating that can be. We’re working on improving our processes to ensure smoother and more timely updates moving forward. If there’s anything specific you’d like to discuss, please don’t hesitate to reach out. We truly appreciate your patience and understanding.

August 04, 2025

We've always been pleased with the service and friendliness of the Byers Subaru service center. More

by ACMARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in the Service Dept.
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Aug 05, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re thrilled to hear you’ve consistently enjoyed our service and found our team friendly. Your support means a lot to us, and we look forward to continuing to serve you.

August 01, 2025

Brittany was great! She greeted me, got me in quickly, and even gave my dog a treat. More

by mehatsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Aug 04, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful feedback! We're so glad Brittany made your visit smooth and enjoyable, and it’s great to hear your pup got a treat too. We appreciate your support and look forward to seeing you again soon!

July 30, 2025

Everyone has a great attitude and listens to your concerns. I love the express oil change service. More

by rhines20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names, but the people that check you in right when you get out of your car
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Aug 04, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience! We're thrilled to hear that our team’s attitude and attentiveness made a positive difference for you. It’s great to know you love our express oil change service—we’re always here to keep things running smoothly for you. We look forward to seeing you again!

July 30, 2025

Danny was excellent to work with. He showed patience, explained everything in great detail. A pleasure to work with him. More

by terri.tutorow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jul 30, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that Danny provided such patient and detailed assistance. He truly strives to make each interaction a pleasure. We look forward to serving you again in the future!

July 29, 2025

Alec was very helpful and not pushy at all. Everyone I met was very nice! This is a new vehicle. No service at this time as far a maintenance. More

by judyunger
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec, Jesse
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Jul 30, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're so glad to hear Alec and the team made your experience a positive one. If you ever have any questions or need assistance in the future, we're here to help. Enjoy your new vehicle!

July 29, 2025

I loved working with Dawson and felt it was a seamless process and everyone was nice More

by rdorinsky
Recommend Dealer
Yes
Employees Worked With
Dawson Nichols
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Jul 30, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear you had a seamless experience working with Dawson and found everyone to be nice. Your feedback means the world to us, and we look forward to working with you again.

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