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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
701 Reviews
Call Service Center (614) 416-4465

701 Reviews of Byers Subaru Dublin - Service Center

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August 14, 2024

I would rate it excellent. Washing the car with oil change adds a little extra More

by wiesey16191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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August 13, 2024

Clean, comfortable, easy to get to, great technicians. Sales staff easy to deal with, great selection. Great coffee machine. More

by artrules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service David M in service
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August 13, 2024

Easy to work with to set and modify appointments, nice waiting room. The service took longer than expected. More

by MMKOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Aug 15, 2024 -

Byers Subaru Dublin responded

We're so glad to hear that you enjoyed your experience with Byers, we always strive to provide the best service possible. We understand that your time is valuable and apologize if your service took longer than expected. We appreciate your feedback and will take it into consideration when making improvements. Thank you for choosing Byers and we hope to see you again soon!

August 12, 2024

Your service is the best of the central Ohio area. Your customer service is impeccable and I never worry about not getting what I need or of what I do not need. Thank you for being efficient, kind a More

by oksana.boukhtina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Aug 12, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words and 5-star review, Trish! We are delighted to hear that our customer service has met your expectations and provided efficient, kind, and caring service. We truly appreciate your business and look forward to serving you in the future! Have a great day!

August 08, 2024

Great service area and waiting room lots of private spaces to work during the appointment. Fast wifi and plenty of snacks and refreshments. Good communication and an easy checkout experience. More

by hicks126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Aug 09, 2024 -

Byers Subaru Dublin responded

Dear Valued Customer, Thank you so much for leaving such a positive review of your experience at Byers! We are thrilled to hear that our service area and waiting room provided you with the privacy and amenities necessary for you to work during your appointment. Our team works hard to ensure that our customers have access to fast wifi and a variety of snacks and refreshments while they wait. It's great to know that you found our communication and checkout process to be easy as well. Your satisfaction is our top priority, so we appreciate your kind words about our services. Thank you again for choosing Byers, we look forward to serving you in the future!

August 07, 2024

They were very responsive. I was able to make a last minute appt. I was in and out within an hour. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Aug 09, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind review! We are pleased to hear that our team was able to accommodate your last-minute appointment and that your experience with us was efficient. Our goal is to always provide the best possible service to our customers, so it's great to hear that we met your expectations. Thank you for choosing Byers and we look forward to seeing you again for any future needs.

August 07, 2024

Service personal very pleasant and waiting room was clean and comfortable. Car ready in 45 minutes. More

by camilleslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Aug 08, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review, we appreciate your kind words about our team and facilities. We strive to create a pleasant and comfortable environment for our customers while they wait for their car to be serviced. We are also pleased to hear that your car was ready in a timely manner. We look forward to seeing you again at Byers!

August 06, 2024

They were fast and curtious ! Very friendly place will definitely go back. It’s nice they give you. break down of what they did and what might to be done in the future. More

by lswarner62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blame Wagner
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August 04, 2024

Excellent Customer Service, staff was very responsive and nice. Thank you for a great job More

by KIM_BERLEY_TERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner, Ann Hill
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Aug 05, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for your home improvement needs! We are thrilled to hear that our team provided you with excellent customer service and was able to meet your expectations. Our staff takes great pride in their work and we are grateful to have such a responsive and nice team. Your satisfaction is our top priority and we pride ourselves on delivering high-quality work and unmatched customer service. We truly appreciate your kind words and thank you for taking the time to share your experience. If there is anything else we can do for you, please do not hesitate to reach out. Thank you again for choosing Byers, we look forward to working with you in the future.

August 01, 2024

Very professional and friendly. Go the extra mile and want their customers to have a great experience. More

by Kevgobucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nelson, Ann Hill
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