Byers Subaru Dublin - Service Center

Byers Subaru Dublin responded

Thank you for sharing your experience with our new car group, we are delighted to hear that they provided professional service. We also understand that due to not having any interaction with our service department, it may be difficult to judge their performance. However, we assure you that our service team is just as professional and dedicated to providing the best customer service possible. Please feel free to reach out if you ever have any questions or concerns regarding our services. Thank you for choosing Byers and we hope to have the opportunity to serve you again in the future.

Byers Subaru Dublin responded

Thank you for choosing Byers for your Subaru service needs! We are thrilled to hear that your experience with scheduling, drop off, and loaner car services was efficient and easy. Our team strives to make the process as smooth as possible, so it's wonderful to know we achieved that for you. We truly appreciate your continued patronage and look forward to serving you in the future. Thank you again for choosing Byers!

Byers Subaru Dublin responded

Thank YOU for choosing Byers! We are so happy to hear that you enjoyed your first visit with us and that our team provided helpful and kind service. Our goal is always to make sure every customer has a memorable experience with us. We look forward to welcoming you back in the future!

Byers Subaru Dublin responded

Thank you so much for taking the time to give us your feedback. We're happy to hear that our team was able to keep you informed about the necessary maintenance during your visit! We appreciate your honest review, and we do apologize if our waiting area did not meet your expectations. We understand waiting for a few hours can be uncomfortable, but we are always looking for ways to improve our customers' experience at our shop. We will certainly take your comments into consideration when making changes in the future. Thank you again for choosing Byers, and we look forward to seeing you again for any of your car maintenance needs. Have a great day!

Byers Subaru Dublin responded

Thank you for your feedback, we appreciate your business. We understand that our pricing may seem high for the air filter installation, however, we strive to provide the best quality service and products for our customers. The filters we use are high-quality and have been proven to improve air quality and efficiency in homes. We also pride ourselves on our thorough inspection process which ensures proper functioning of the filters and overall heating and cooling system. We do value your loyalty as a customer and apologize if there was any confusion about the cost of this service. If you have any further concerns or questions, please do not hesitate to reach out to us. Thank you again for choosing Byers.

Byers Subaru Dublin responded

Thank you for taking the time to leave this review! We're so happy to hear that your experience at Byers Subaru has been exceptional. Our goal is to provide the best customer service and make car buying and servicing a positive experience for all our customers. It's great to know that we've met that standard with you. Thank you for choosing Byers, we appreciate your business!

Byers Subaru Dublin responded

Thank you for choosing Byers and taking the time to leave us a review! We're so pleased to hear that you had such a positive experience with our team. Our goal is to provide top-notch professionalism, speed, and courtesy so it's fantastic to know we've succeeded in doing so. We'd love to welcome you back anytime! And thank you for recognizing the effort we put into setting an example in our industry. It means a lot to us. Have a great day!

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with us, we are thrilled to hear that you enjoyed your time at Byers! Our team and I are delighted to have served you and it is always a pleasure to receive such positive feedback. We really appreciate your kind words about our sales and financing staff. Jorge will be happy to know that he made a positive impact on your car-buying journey. We strive to provide a welcoming and accommodating environment for all of our customers, especially on late Saturday nights. Thank you again for choosing Byers, we look forward to seeing you again in the future!

Byers Subaru Dublin responded

We are extremely sorry to hear about the frustration and inconvenience you have experienced with our service. As a company, we strive to provide top-quality service and it is clear that we fell short in this instance. We understand how important it is to have a working window for your vehicle, and we apologize for any inconvenience caused by its malfunction. We would like to make things right and remedy the issue as soon as possible. Our team will reach out to you directly to discuss the best course of action for resolving this problem. Thank you for bringing this to our attention, and we hope to regain your trust in us in the future.

Byers Subaru Dublin responded

Thank you for taking the time to write this positive review! We are glad that you found our service to be professional and supportive. Providing top-notch customer service is our priority and we work hard to ensure that all of our customers have a comfortable experience. We hope to see you again soon at Byers!