Valley Honda - Service Center

STAFF IS VERY NICE AND HELPFULL STAFF IS VERY NICE AND HELPFUL ONE OF THE BEST HONDA DEALERSHIP I HAVE BEEN AT. MUCH BETTER THEN ONE IN CHARLOTTESVILLE VA I TOOK MY CAR ONCE TO THE STAFF IS VERY NICE AND HELPFUL ONE OF THE BEST HONDA DEALERSHIP I HAVE BEEN AT. MUCH BETTER THEN ONE IN CHARLOTTESVILLE VA I TOOK MY CAR ONCE TO THE CHARLOTTESVILLE DEALERSHIP AND MY ENGINE BROKE DOWN AND HAD TO REPLACE. BUT THIS DEALERSHIP IS ONE OF THE BEST I HAVE BEEN AT. More

Transmission fluid I do not have twenty five words to comment on the review other than all personnel were friendly, pleasant and helpful. Time promised was a little lon I do not have twenty five words to comment on the review other than all personnel were friendly, pleasant and helpful. Time promised was a little long, but lunch hour was probably not added to the wait expectancy. More

GREAT I BEEN DEALING WITH VALLEY HONDA FOR YEARS AND I LIKE THE CLEAN WAITING ROOM AND I LIKE HOW FAST THEY GET THE JOB DONE AND HOW THEY KEEP YOU INFORM I BEEN DEALING WITH VALLEY HONDA FOR YEARS AND I LIKE THE CLEAN WAITING ROOM AND I LIKE HOW FAST THEY GET THE JOB DONE AND HOW THEY KEEP YOU INFORMED ABOUT THE JOB THAT IS BEING DONE. More

Battery died didn’t have an appointment but was seen within 10 minutes. Ran test on battery it was indeed bad and was covered under warranty. Very friendly and helpful! within 10 minutes. Ran test on battery it was indeed bad and was covered under warranty. Very friendly and helpful! More

Excellent Service, quick to respond, and great follow-up. Dealership is extremely busy in the Service Department but I've always been able to get through to someone with minimal delay and they have always fou Dealership is extremely busy in the Service Department but I've always been able to get through to someone with minimal delay and they have always found some way to work me in at a time that is mutually convenient. They are the most accommodating dealership and service department I've ever dealt with and even call the next day to follow-up as to one's satisfaction. More

Courtesy I was very pleased with the courtesy that I received when I took my Honda Civic in for maintenance and inspection. The first person, a young man, to g I was very pleased with the courtesy that I received when I took my Honda Civic in for maintenance and inspection. The first person, a young man, to greet me at the door was very welcoming and directed me to where I needed to go. The young lady who took my keys and made certain that all my needs were met, was pleasant and friendly. I was very satisfied with the fact that my car was washed and the interior vacuumed. More

All Service I have had service on the three vehicles I purchased from Valley Honda only at Valley Honda. The service department has always been thorough and prom I have had service on the three vehicles I purchased from Valley Honda only at Valley Honda. The service department has always been thorough and prompt even in some rather complicated repairs like the one where squirrels chewed up the fuel lines near the fuel tank on my 2013 Accord. In the two cases where extended time would be involved in the repair, loaner cars were quickly made available. Since Valley Honda is about an hours drive from my home, I initially thought I would look for a servicing dealer closer to my home after an initial period at Valley Honda to make sure all was well with the new vehicle. However, the friendliness and professionalism kept me coming back for all service from minor to major. My recent tire replacement experience was a more efficient and simple process than I expected and the pricing could not be matched at any other Tire Dealer I considered. My Hondas will continue to be serviced at Valley Honda. More

Wheel Alignment The service has always been first rate, whether it has been an oil change, wheel alignment, or state inspection. The techs are so good @ explaining th The service has always been first rate, whether it has been an oil change, wheel alignment, or state inspection. The techs are so good @ explaining things. More

basic maintenance on Honda Civic with 150,000 miles Just needed multipoint inspection with oil change and 150,000 mile needs. Jenna was very helpful and made sure any applicable dealer coupons were appl Just needed multipoint inspection with oil change and 150,000 mile needs. Jenna was very helpful and made sure any applicable dealer coupons were applied- I was worried this could be very expensive and it was high but kept at a fair price, and my vehicle seems to be holding up well which I need as a hospital employee who travels 60+ miles round trip each working day- Thanks Valley Honda and Jenna for keeping costs at a fair rate and getting me in and out within 90 mins- whoever did the actual servicing is also my hero More

Battery/alternator check My Honda was slow on crank, didn’t start. Needed to be jumped. Wanted to make sure what the problem was before winter set in. Didn’t want to be strand My Honda was slow on crank, didn’t start. Needed to be jumped. Wanted to make sure what the problem was before winter set in. Didn’t want to be stranded somewhere More