Cable Dahmer Chrysler Dodge Jeep Ram of Kansas City - Service Center

4 plus days for a 4 hour job Due to a power failure at the dealership they couldn't work on my car. They were never concerned. They did say sorry a lot. After day 2 I had to beg f Due to a power failure at the dealership they couldn't work on my car. They were never concerned. They did say sorry a lot. After day 2 I had to beg for a loaner. They offered a rental. 2 days later I'm sitting in the dealership waiting on my rental. I'm late to work and no one seems to know what is going on. And the music is toooooooo loud. Not happy. 😡 More

Fast and Friendly Service I’m a 1st time customer at State Line Chrysler dodge Ram Jeep. I took my 2015 Dodge Charger RT in for a metal rattling coming through my exhaust. I wa I’m a 1st time customer at State Line Chrysler dodge Ram Jeep. I took my 2015 Dodge Charger RT in for a metal rattling coming through my exhaust. I wasn’t positive that my service warranty would cover it, and it just sounded expensive. I’ve had prior service experiences with dealers that tried to hard sell me 15k worth of service work on a 4k car (my daughter’s car). Not the case here, my service rep Aaron addressed my issue while being cordial with a genuine interest in my car. In the meantime, The General Manager, Frank Clinton, went out of his way to check on my warranty, which was purchased from another dealer. They fixed the problem at a minimal cost, and I was in and out in about 45 minutes! I highly recommend this dealership! More

5000 mile service on 2016 Jeep Wrangler Had the first service on my 2016 Jeep Wrangler. Called the previous day for an appointment and my call was answered promptly by a nice lady that ask Had the first service on my 2016 Jeep Wrangler. Called the previous day for an appointment and my call was answered promptly by a nice lady that asked all the appropriate questions. Arrived at 8:00, was helped by Corey and he did a great job in helping my with any of my concerns. Had a wire recall that extended my time as it should or I'd had been out of there in less than an hour. Would recommend this dealer for service work. More