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Cadillac of Bellevue - Service Center

Bellevue, WA

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4 Reviews

4 Reviews of Cadillac of Bellevue - Service Center

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August 16, 2023

We bought a CT5 in 2017. We are extremely happy with the car. We have had any and all service done by Bellevue Cadillac. It has always been very timely and to our satisfac More

by Tommyon41st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wolf
May 16, 2023

Service isn’t what you expect. Filled the coolant half way. The person kept charging for everything additionally. More

by Miku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
May 24, 2023 -

Cadillac of Bellevue responded

Hi Miku, Would you please be so kind as to call and speak with our Gm? We are sorry to hear your experience was not up to standards. We look forward to ensuring you are more than taken care of and are beyond happy with our service.

July 13, 2021

250 dollars for replacing transfer case oil is highway robbery. they charged me labor at 180 per hour. sorry guys, i always got great service under prepaid plan but geez. and the new guys in service More

by LaborRateTooDamnHigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know as they really did not care
Jul 15, 2021 -

Cadillac of Bellevue responded

Hi, Would you please be so kind as to call and ask to speak to our Service Manager and reference that you left a review on Dealerrater? We are not sure who this is and we would like to make sure this is a real customer and that you are more than happy with your experience. We look forward to earning your business in the future and thank you for your time.

September 27, 2019

First car from a dealership I got in contact with a man named Rick to look at a car, I never bought a car from a dealership before and he was more than helpful with setting me up More

by Cjlrns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Slick Rick, nick cage, Lena the plug