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Cadillac of Mahwah - Service Center

Mahwah, NJ

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174 Reviews

174 Reviews of Cadillac of Mahwah - Service Center

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March 06, 2018

They were very courteous and professional Service are top notch, no b s around with your car. They check everything out for you & make sure you are happy 😃 with their work. More

by 1csmith58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Schulman, Brianna Marchese
March 03, 2018

Regular service I was Greeted promptly on arrival. The service manager quickly completed the necessary paperwork. The Work was completed in less than an hour. My c More

by ASANTORELLY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Markovski, Tim Gannon
March 02, 2018

Tim Gannon helped with My Radio Challenges and Replacement! Helped not only with my quick Radio Replacment, but also with resolving my account issues with XMradio (via Cadillac Customer service)! ...and the old More

by Alex S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gannon
February 26, 2018

Excellent service I’m giving this dealership an A+. The service manager was great and the tech did an amazing job with the car. I will definitively come back to service More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Markovski
Feb 28, 2018 -

Cadillac of Mahwah responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Paul Ciriello | pciriello@cadillacofmahwah.com | Cadillac of Mahwah

February 25, 2018

Always a good experience I have at least one car and then purchased another from this dealership. You can buy your car anywhere but you need to have confidence in the dea More

by ADLER.JOEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
Feb 26, 2018 -

Cadillac of Mahwah responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Paul Ciriello | pciriello@cadillacofmahwah.com | Cadillac of Mahwah

February 25, 2018

Fast Service, Great Service! The service manager Ritchie was very helpful and his team great, they quickly remedied the problem and the car is running perfect. If your Caddy needs More

by JDICKINSONRAILGISTIXS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Markovski
Feb 26, 2018 -

Cadillac of Mahwah responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Paul Ciriello | pciriello@cadillacofmahwah.com | Cadillac of Mahwah

February 25, 2018

Treated very professionally. Confident that the water pump repair was done properly along with the rest of the work. Very knowledgeable staff that answered all my questions. I tha More

by Emcad02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ciriello, Ritchie Markovski, Tim Gannon
Feb 26, 2018 -

Cadillac of Mahwah responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to our team! Drive safely. Best, Paul Ciriello | pciriello@cadillacofmahwah.com | Cadillac of Mahwah

February 17, 2018

A 5 star experience All the staff is knowledgeable respectful & very pleasant too deal with. I have been a “Caddy” lover for many years & these traits first at Brogan & n More

by DJSSKS02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schulman, Ritchie Markovski, Brianna Marchese, Joe Wilson
Feb 18, 2018 -

Cadillac of Mahwah responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Paul Ciriello | pciriello@cadillacofmahwah.com | Cadillac of Mahwah

February 13, 2018

Excellent service The service people are excellent at Mahwah Cadillac I always get the day and time I am looking for to have my car serviced. They also have a loaner c More

by Fritos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service man in charge of the loaners. , Brianna Marchese
Feb 14, 2018 -

Cadillac of Mahwah responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Paul Ciriello | pciriello@cadillacofmahwah.com | Cadillac of Mahwah

February 12, 2018

Excellence Excellent fast and reliable at its best tim once again out did himself.. don't mind driving 40 minutes out of my way for excellent and fast reliable s More

by delrock27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gannon
Feb 14, 2018 -

Cadillac of Mahwah responded

We are glad to see that our team provided you with an exceptional experience! Let us know if we can do anything else for you in the future! Best, Paul Ciriello | pciriello@cadillacofmahwah.com | Cadillac of Mahwah

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