Cadillac of Mahwah - Service Center

Friendly, Comfortable and Professional I was greeted warmly by Brianna and Todd. My car was inspected to ensure it was ready to take on a road trip. I received a complimentary car wash. I was greeted warmly by Brianna and Todd. My car was inspected to ensure it was ready to take on a road trip. I received a complimentary car wash. The waiting area is pleasant and afforded me the opportunity to relax while I was waiting for my car. The coffee machine is awesome! More

I had oil change tire rotation & pump for window washer I had no problems w/ anything I had done & I never do .. Brianna is always very helpful & a pleasure to do business with ... we were there about 2 hou I had no problems w/ anything I had done & I never do .. Brianna is always very helpful & a pleasure to do business with ... we were there about 2 hours and had no problems .. More

Service was great Courteous service . Fast turnaround all applications and repairs made .. recommend this service center anyone with a Cadillac vehicle .a one stop sho Courteous service . Fast turnaround all applications and repairs made .. recommend this service center anyone with a Cadillac vehicle .a one stop shop for all your needs More

Wonderful experience I had a wonderful experience at Cadillac of Mahwah everyone is so nice and very attentive I would definitely go back to get my car serviced there-Kare I had a wonderful experience at Cadillac of Mahwah everyone is so nice and very attentive I would definitely go back to get my car serviced there-Karen More

The best in Jersey Why I say the best,cause I’ve been to two other ones and they even put my parts on wrong and kept sending me on my way!!! This place and Tim and there Why I say the best,cause I’ve been to two other ones and they even put my parts on wrong and kept sending me on my way!!! This place and Tim and there guys got to the bottom and had to replace and fix the problem!!! The best mechanics that do their job right!!! not just for a pay check they care about there customers !!! More

Great Service center I had a oil change wiper blade replacement- great guys in service! Tim Gannon is fantastic! Thanks to entire service team and cashier great customer s I had a oil change wiper blade replacement- great guys in service! Tim Gannon is fantastic! Thanks to entire service team and cashier great customer service! More

Outstanding customer relations From the service department to the sales department. A excellent holistic business approach. I was impressed with the quick closing of the sale along From the service department to the sales department. A excellent holistic business approach. I was impressed with the quick closing of the sale along with the state of the art technology in the finance department. Well done Cadillac of Mahwah! More

Unacceptable Service on my vehicle was unsatisfactory. After several follow up calls, my vehicle issues are not resolved and I have not received any follow up cal Service on my vehicle was unsatisfactory. After several follow up calls, my vehicle issues are not resolved and I have not received any follow up calls. More

Great We have been using their service for about 8 years and have always been satisfied. They are quick to offer a loaner car so your no waiting around wa We have been using their service for about 8 years and have always been satisfied. They are quick to offer a loaner car so your no waiting around wasting your time. More

Helpful and quick The routine maintenance was straightforward with even less paperwork than previously. What was outstanding was the ability to explain easily and usefu The routine maintenance was straightforward with even less paperwork than previously. What was outstanding was the ability to explain easily and usefully the electronic controls in a most pleasant way. More