Cadillac of Mahwah - Service Center

Oil change and tire rotation Service was prompt and done quick I wish I didn’t need to wait a week for appointment as things change and I had to drop car off the day before as no Service was prompt and done quick I wish I didn’t need to wait a week for appointment as things change and I had to drop car off the day before as no loaner available on short notice.i was overall happy with service and will be back to purchase another car next year as this is my third caddy and second from your dealership. More

Service visit Everyone was professional and courteous. Service was provided in a timely manner. They accommodated my requestvto change my appointment and got me in Everyone was professional and courteous. Service was provided in a timely manner. They accommodated my requestvto change my appointment and got me in earlier. Thank you to all. More

fast and efficient Very happy with the dealership , always treated with respect and friendship. Upon waiting for my service I put in an order for a 2019 Escalade ! My se Very happy with the dealership , always treated with respect and friendship. Upon waiting for my service I put in an order for a 2019 Escalade ! My second purchase from this dealership and Richard Schulman , salesman . Pleasure to do business with Richard ! More

Fast, efficient service I was able to make an appointment for service within a few days of when I called. My vehicle was checked in and quickly brought into the service area. I was able to make an appointment for service within a few days of when I called. My vehicle was checked in and quickly brought into the service area. My5000 mile oil change, tire rotation, safety inspection was completed within an hour.... as promised. More

Service On time service. Treated well. Waiting time in comfortable surroundings. Offer and bagels available to anyone who wants a snack. Tv available for you On time service. Treated well. Waiting time in comfortable surroundings. Offer and bagels available to anyone who wants a snack. Tv available for you but quiet enough to enable you to read. More

Great Customer Service Service rep Tim looked at my 1996 Deville told me it was not worth the repair cost. No charge to examine explain car's issues. Service rep Tim looked at my 1996 Deville told me it was not worth the repair cost. No charge to examine explain car's issues. More

Oil change My wife called and scheduled an oil change. We tried to do it online but didn’t have any luck. They did a nice job and also washed and vacuumed the ve My wife called and scheduled an oil change. We tried to do it online but didn’t have any luck. They did a nice job and also washed and vacuumed the vehicle while my wife waited . She was treated well More

Great Service Everytime I had A problem or a question, Cadillac Service was right there in that moment. No waiting time and the problem was fixed right away. Great Everytime I had A problem or a question, Cadillac Service was right there in that moment. No waiting time and the problem was fixed right away. Great service. More

Tire replacement Needed a tire replaced. Tim & his crew were very helpful & completed the job in a timely manner. Everything was covered under warranty. I was very sat Needed a tire replaced. Tim & his crew were very helpful & completed the job in a timely manner. Everything was covered under warranty. I was very satisfied. More

Repair Work performed on time; good quality; nice people....loaner car was very clean and was immediately available to me. My car was completed on time and w Work performed on time; good quality; nice people....loaner car was very clean and was immediately available to me. My car was completed on time and washed and clean. More