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Cadillac of Mahwah - Service Center

Mahwah, NJ

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174 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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174 Reviews of Cadillac of Mahwah - Service Center

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August 03, 2018

Time Well Spent Great people, great atmosphere, great service. Greeted and taken care of immediately. Information about the problem was taken. Tim showed interest in More

by 5HARTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gannon
August 01, 2018

I love Cadillac of Mahwah! I’m always treated well at the dealership and the people are always friendly! Paul the Manager and Rich the service Manager have things running GREA More

by MLENARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gannon
July 31, 2018

The overall service in this place is always excellent. Excellent service from service manager and tech.. they were able to identify the problem right away and fix it. The tech was very informative., profes More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Markovski
July 30, 2018

Poor service Zero is my rating. Brought in for a vibration that started after they fixed my timing chain ($2400) which still vibrated. Brought back and said it was More

by LEASTMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Gannon
Aug 23, 2018 -

Cadillac of Mahwah responded

Hello! We would love the opportunity to speak to you regarding this matter as our customers are very important to us. You can reach sales manager Paul Ciriello at pciriello@cadillacofmahwah.com. We look forward to working for you!

July 28, 2018

Great Service Mahwah Cadillac installed a roof rack on our Escalade for us just before we needed to leave on a trip. We appreciate that the staff made time to inst More

by DavidChanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schulman, Ritchie Markovski
July 26, 2018

Great Very courteous and friendly and I don’t have 20 more words to say Cell that would be it thank you and I have been dealing with Mahwah Cadillac for More

by BROADWAYBO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gannon
July 25, 2018

Satisfied customer Required service was handled both professionally and proficiently. A loaner car was provided so that I didn’t have any down time and was able to get t More

by MBLOCH1214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Porter, Ritchie Markovski
July 21, 2018

Not bad at all This time was to replace a tire with a sidewalk bulge, good job done in an emergency time line. Tire match to price of a competitor. Thank you! More

by DISTASIO.MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts person(unknown name) was very helpful, Tim Gannon
July 18, 2018

Special Bulletin Work Had my Chevy Suburban service at Cadillac of Mahwah and I would highly recommend them. They were prompt, courteous and delivered as promised. They als More

by DaveK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the names, Brianna Marchese
July 18, 2018

In an out fix Parts ordered car fixed quickly they fixed car within 2 hours of getting part. Very helpful good place to get a Cadillac serviced. Wish all car dealer More

by Cadiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gannon
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