174 Reviews of Cadillac of Mahwah - Service Center
Wonderful service I had a problem with my car when I started it in on a Saturday early afternoon. I just drove over to Cadillac of Mahwah Service and they took the car I had a problem with my car when I started it in on a Saturday early afternoon. I just drove over to Cadillac of Mahwah Service and they took the car right away and even changed the oil since it was due. Couldn't ask for better service. More
Prompt and keep you in the loop Definitely be back. I've used other Caddy dealerships for service and they're all a joke. Mahwah Cadillac was prompt and honest and therefore, I Definitely be back. I've used other Caddy dealerships for service and they're all a joke. Mahwah Cadillac was prompt and honest and therefore, I have found my new place of service. Thank you. More
Seamless service Made an online appointment for scheduled maintenance and was promptly seen at arrival, discussed what services were going to made and picked up a loan Made an online appointment for scheduled maintenance and was promptly seen at arrival, discussed what services were going to made and picked up a loaner car. Upon return to the dealer to pick up my car, I quickly signed my receipt and was given my car ready to go. Continuous communication via text message for when my car was really and overall a very good and seamless experience. More
Excellent Sales and Service Departments. Their sales and service departments exceeded my expectations with their courteous and knowledgeable care about the customer. I would definitely recom Their sales and service departments exceeded my expectations with their courteous and knowledgeable care about the customer. I would definitely recommend Cadillac of Mahwah to my friends. Thank you More
Headlight Took my car to get my headlight to get fixed. I brought it there and they told me it will be fixed tomorrow. Then they call and say the parts on back Took my car to get my headlight to get fixed. I brought it there and they told me it will be fixed tomorrow. Then they call and say the parts on back order and to just come get my car and they’ll call me when the parts ready. Wouldn’t even let me keep the loaner to accommodate me. I don’t know if I’m staying with Cadillac after this one More
Great Service Brought my car in for regular maintenance. Car was ready exactly when I was told it would be. Was very pleased with the service department. Brought my car in for regular maintenance. Car was ready exactly when I was told it would be. Was very pleased with the service department. More
First service I am an out of state customer and was treated as if I leased my vehicle from this dealership. Wanted to wait for car and was in and out in less than o I am an out of state customer and was treated as if I leased my vehicle from this dealership. Wanted to wait for car and was in and out in less than one hour. Great service. More
Amazing Great service!! Brianna is great a true professional in every way. She always makes me feel special. Sean is great would not bring my car to anyone el Great service!! Brianna is great a true professional in every way. She always makes me feel special. Sean is great would not bring my car to anyone else. More
Took care of my problem quickly, nail in tire, tire replaced I gave that review because my problem (nail in edge of tire, tire had 22 pounds of air) was quickly taken care of. Tire replaced and car washed in un I gave that review because my problem (nail in edge of tire, tire had 22 pounds of air) was quickly taken care of. Tire replaced and car washed in under 1 1/2 hours and I was on my way. More
Cudos As usual, I made an appointment and they were ready to do the service. Fast courteous staff. Clean waiting area that also had coffee and bagels. As usual, I made an appointment and they were ready to do the service. Fast courteous staff. Clean waiting area that also had coffee and bagels. More