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Cadillac of Mahwah - Service Center

Mahwah, NJ

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174 Reviews

174 Reviews of Cadillac of Mahwah - Service Center

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July 03, 2018

Wonderful service I had a problem with my car when I started it in on a Saturday early afternoon. I just drove over to Cadillac of Mahwah Service and they took the car More

by FRAN.NUZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese, Tim Gannon
June 30, 2018

Prompt and keep you in the loop Definitely be back. I've used other Caddy dealerships for service and they're all a joke. Mahwah Cadillac was prompt and honest and therefore, I More

by MMCK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Markovski
June 29, 2018

Seamless service Made an online appointment for scheduled maintenance and was promptly seen at arrival, discussed what services were going to made and picked up a loan More

by GJG083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
June 28, 2018

Excellent Sales and Service Departments. Their sales and service departments exceeded my expectations with their courteous and knowledgeable care about the customer. I would definitely recom More

by SOLIMANDODOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Van Hattum, Ritchie Markovski, Joe Wilson
June 24, 2018

Headlight Took my car to get my headlight to get fixed. I brought it there and they told me it will be fixed tomorrow. Then they call and say the parts on back More

by LTTMW9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Gannon
Jul 19, 2018 -

Cadillac of Mahwah responded

We are very sorry to hear about your recent experience with our service department. We would like the opportunity to speak with you to work to make you happy. Please contact me at pciriello@cadillacofmahwah.com and I'll be happy to help! Paul Ciriello - General Sales Manager - 201-579-6500

June 23, 2018

Great Service Brought my car in for regular maintenance. Car was ready exactly when I was told it would be. Was very pleased with the service department. More

by dkarmin617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
June 19, 2018

First service I am an out of state customer and was treated as if I leased my vehicle from this dealership. Wanted to wait for car and was in and out in less than o More

by JANDRUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
June 16, 2018

Amazing Great service!! Brianna is great a true professional in every way. She always makes me feel special. Sean is great would not bring my car to anyone el More

by normanch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
June 16, 2018

Took care of my problem quickly, nail in tire, tire replaced I gave that review because my problem (nail in edge of tire, tire had 22 pounds of air) was quickly taken care of. Tire replaced and car washed in un More

by evapril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
June 13, 2018

Cudos As usual, I made an appointment and they were ready to do the service. Fast courteous staff. Clean waiting area that also had coffee and bagels. More

by MLBLAKE847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schulman
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