Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cadillac of Naperville
Naperville, IL
161 Reviews
WELCOME TO CADILLAC OF NAPERVILLE
Cadillac of Naperville believes in giving customers more choices, which is why we offer one of the largest Cadillac inventories in Naperville so that we can cater to each customer’s unique desires.
Cadillac of Naperville is proud to serve the greater Chicago, IL area, including Lombard and Aurora. We also serve our customers near Plainfield, Westmont, Oswego and Downers Grove. Batavia, Geneva, Winfield, Bartlett, and Saint Charles customers can come to our dealership. When you come to your Naperville Cadillac dealership, you will first notice our huge inventory of new and used cars and SUVs on hand. We are now offering the newest additions to the Cadillac family, the XTS, ATS and all new XT5 for Chicago customers, at your regional dealership, Cadillac of Naperville.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 161 reviews
November 20, 2018
Won’t honor an advertised price Saw a commercial on tv for a 2017 Escalade advertised “purchase for” $15,446. Took picture & video of commercial & contacted Naperville Cadillac. Tr Saw a commercial on tv for a 2017 Escalade advertised “purchase for” $15,446. Took picture & video of commercial & contacted Naperville Cadillac. Truck available, sent pics, go figure, they said NO. The price for this truck is $75k. Someone screwed up! So much for honoring an advertised price!!!! More
by Retff
Employees Worked With
Paul "Coach" Litwicki
July 25, 2018
Great custumer experience, very friendly Came to Cadillac of Naperville and was greeted right away very friendly place that knows how to make sure Their customers are appreciated and happy. I Came to Cadillac of Naperville and was greeted right away very friendly place that knows how to make sure Their customers are appreciated and happy. I bought a used vehicle and they helped me make it happen. If anyone is looking for a vehicle new or used stop by Cadillac and talk to “coach”. More
by Jvallez23
Employees Worked With
Paul "Coach" Litwicki
June 22, 2018
Best delear around Steve sleds was a great salesman he was very knowledgeable. This dealership went above and beyond any other dealership I've ever been to even after th Steve sleds was a great salesman he was very knowledgeable. This dealership went above and beyond any other dealership I've ever been to even after the sale was complete we noticed a flaw in the vehicle and they fixed it. I would definitely recommend this dealership to anyone looking to buy a vehicle I will definitely be a returning customer next time I'm in the market to buy a vehicle. More
by Nick k
Employees Worked With
Steve Sledz
April 12, 2018
Everyone is friendly and This was my first car I went out and got and it was a terrific experience. All the salesmen I worked with were very friendly and made me feel comfort This was my first car I went out and got and it was a terrific experience. All the salesmen I worked with were very friendly and made me feel comfortable. They took the time to explain everything that I was a doing and made this experience one to remember. I would most definitely come back because of the great service they provided. More
by Tah Jim
Employees Worked With
Steve Sledz
April 09, 2018
"Coach" Paul was great! My wife and I really enjoyed working with "Coach" Paul Litwicki. He was knowledgeable, friendly, and easy to spend several hours of our Saturday with. My wife and I really enjoyed working with "Coach" Paul Litwicki. He was knowledgeable, friendly, and easy to spend several hours of our Saturday with. Absolutely no pressure at all. Elsewise, the dealership is a very comfortable place to relax, good stock of drinks and snacks, very comfortable leather chairs. More
by timjsipe
Employees Worked With
Paul "Coach" Litwicki
March 23, 2018
Amazing issueless happy unforgettable experience The best Cadillac delership hands down !!! I had such a great, amazing and a happy experience with Coach and Brad. They are extremely respectful and s The best Cadillac delership hands down !!! I had such a great, amazing and a happy experience with Coach and Brad. They are extremely respectful and sweet. Any concerns I brought to their attention was taken care of with a smile. I simply had a great experience with them!!!! Look forward to working with them in the future too. More
by Rasik
Employees Worked With
Brad Tustin, Paul "Coach" Litwicki
March 06, 2018
Great experience Just want to leave a message on the great service I received when purchasing my vehicle at your dealership all the people there were very friendly and Just want to leave a message on the great service I received when purchasing my vehicle at your dealership all the people there were very friendly and very helpful on making sure i got the lowest price. I was shocked at how fast the process was done. I would definitely recommend this dealership. Thanks for all your help Cristina 🙂 More
by Mr c
Employees Worked With
Cristina Butuc
February 28, 2018
Good dealer I recommend this dealer because their staff is very friendly they have good cars and very good prices And Cristina Butuc is a nice person.. good job ! I recommend this dealer because their staff is very friendly they have good cars and very good prices And Cristina Butuc is a nice person.. good job !! More
by Renatagalli23
Employees Worked With
Cristina Butuc
February 19, 2018
Experienced friendly no hassle experience My experience was a positive one in that the transaction was long distance and handled with care and experience. Everyone at Cadillac of Naperville My experience was a positive one in that the transaction was long distance and handled with care and experience. Everyone at Cadillac of Naperville worked to make my experience as seamless as possible More
by Corey
Employees Worked With
Steve Sledz
February 19, 2018
Wonderful experience Found a car online and worked with the staff to purchase the car in 3 days. No pressure and very helpful staff from sales to finance Found a car online and worked with the staff to purchase the car in 3 days. No pressure and very helpful staff from sales to finance More
by Bobcat93
Employees Worked With
Joe Parks, Paul "Coach" Litwicki
