
All Salespeople
Sales Department
Cadillac of Novi
Novi, MI
17 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 29, 2025
Brought my car in for a 9:30 appointment.
Was supposed to get a rental car. Waited 2 hours for it. When I picked up my brand new Cadillac it had a big dent in it. Took 3 weeks for the service
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by McGettrick99
Employees Worked With
Service manager
June 26, 2025
Thanks Matt Lee, I had a very pleasant experience for
buying the XT5 through him, he is very patience, friendly, and helpful. I had a very easy transaction,
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by rhloo
Employees Worked With
Matt Lee
March 06, 2025
5 Star service in sales and service here.
My husband and I will only do business with Cadillac of Novi!
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by SAMANTHA.CRAIG
Employees Worked With
Shane Farrugia

