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Cal Williams Motor Co

1.0

2 Lifetime Reviews

423 West 7th Street, Texarkana, Texas 75501 Directions
Sales: (903) 792-1808

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2 Reviews of Cal Williams Motor Co

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August 23, 2016

"Poor Service"

- Terry

Traded a truck for something newer. It had new brakes and tires and run great. Thought I was upgrading only to find out two weeks later when I had a tire blow out that the tires were dry rotted and very unsafe. Breaks were also shot as well. When I told manager about this he laughed and said its not under warranty. Needless to say I am upset. I have to sink a bunch of money into it or let it go back because they don't service their vehicles and hope the customer is to dumb to know the difference. I would highly recommend going anywhere else but there!

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Recommend Dealer
No
Employees Worked With
Manager
Sep 07, 2016 -

Cal Williams Motor Co responded

We are sorry to hear that Mr. Dumas since this is your 4th vehicle with us. As you have experienced on your last vehicle we are willing to work with you, forgiving you of debt owed and putting you into the vehicle of your choice with 0 money down. Your vehicle purchase come with a 4 month or 4k mile powertrain warranty as did the previous; unfortunately this warranty does not cover tire blow outs or brakes. We inspect and fix everything we can find before putting a vehicle out for sale to try to eliminate this kind of problem from happening. We have tried to contact you about your brakes. Even though they are not under warranty we would like to inspect them and change them at no cost if needed. Please contact us so we can work towards keeping your business!!

January 15, 2016

"horrible "

- maria franklin327

Bought a car from them.. They say they warranty it for four months..lies. Took it back....out of $1900.. Bad business.. Wouldn't. Go back....

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Recommend Dealer
No
Employees Worked With
jd and sorry man over fixing cars
Aug 30, 2016 -

Cal Williams Motor Co responded

All vehicles have a 4 month or 4,000 mile warranty. If anything goes wrong it usually happens within that time period. 99% of our customers are happy with our sales & service. There is a reason Cal Williams has been in business for 32yrs Satisfied Customers!!!!

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