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Calavan CDJR West
Lithia Springs, GA
252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 253 reviews
July 07, 2026
My service advisor Tony Hooper customer service was a 10+++. Very professional, knowledgeable, and stayed in constant contact with me during the whole process of the vehicle being in the shop. Shop so fa 10+++. Very professional, knowledgeable, and stayed in constant contact with me during the whole process of the vehicle being in the shop. Shop so far did an outstanding job as well. No issues with the transmission. More
by Tyrone.Cowans
Employees Worked With
Tony Hooper
June 29, 2026
Great customer service from individual who provided service. He was personable and professional. The pricing was a bit high for what was done but I can’t do anything about that aspect I imagine. service. He was personable and professional. The pricing was a bit high for what was done but I can’t do anything about that aspect I imagine. More
by Derrick
Employees Worked With
African American young male with locks/dreads
May 21, 2026
Every time I come to this dealership they are so nice and quick with whatever we need. We’ve been coming to them for years and prefer this dealership over others. quick with whatever we need. We’ve been coming to them for years and prefer this dealership over others. More
by AH
Employees Worked With
All
May 20, 2026
I really enjoy bringing my car to Calavan dealership. They take care of my car for the last 7 to years. They are very courteous. Hats off to Brittany she is the best! They take care of my car for the last 7 to years. They are very courteous. Hats off to Brittany she is the best! More
by Vikki
Employees Worked With
Brittany
May 18, 2026
From the time I came into dealership I was greeted and took care of promptly. Throughout my wait I received several text asking if I needed anything which was very courteous of the staff. took care of promptly. Throughout my wait I received several text asking if I needed anything which was very courteous of the staff. More
by Yolanda Milner
Employees Worked With
Brittany
March 03, 2026
On February 2nd, I brought my truck to Calavan Chrysler Dodge Jeep RAM for a full diagnostic. I was told the transmission needed rebuilding and paid $1,771.15 for a teardown, with labor quoted at $3,542.31 Dodge Jeep RAM for a full diagnostic. I was told the transmission needed rebuilding and paid $1,771.15 for a teardown, with labor quoted at $3,542.31 plus parts. My truck sat for two weeks, and I had to push for rental assistance. Within 48 hours of picking it up, my truck began smoking. I was then told there was a hole in the radiator and quoted $1,898 for a radiator replacement, thermostat, and coolant flush. When I spoke with the manager, I was told they were “willing to cover half” of the radiator repair since I had just paid for the transmission work. That response suggests there may have been an issue during service, yet full responsibility was not taken. Customers deserve transparency, thorough inspections, and accountability. I strongly encourage others to ask detailed questions, request pre- and post-inspection documentation, and carefully review all findings before approving major repairs. Very disappointed with how this situation has been handled. More
by rapollon28
Employees Worked With
Allen Perry
