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Calavan Kia West

Lithia Springs, GA

Overview
Reviews
Vehicles
4.4
388 Reviews
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1301 Thornton Road

Lithia Springs, GA

30122

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Showing 388 reviews

October 21, 2025

Extremely proud of my car and Hugh and Brian. They help us a lot and we are very grateful More

by v12liveee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian and Hugh
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Oct 22, 2025 -

Calavan Kia West responded

Thank you so much for reviewing your experience with Hugh and Brian! We appreciate your business here at Calavan Kia.

October 14, 2025

This is the third time I’ve bought a vehicle out of a car dealership. By far the easiest, fastest, nicest, one of ever been to. Uncle Steve is THE BEST. You rock Steve!!! More

by Redstaybossedup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Oct 15, 2025 -

Calavan Kia West responded

Congratulations on your new car! We’re grateful for your business and your kind words about Steve. Thank you from all of us at Calavan Kia!

October 02, 2025

over charge for something they could not do on my car I need a refund More

by snrobinson04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
brandee
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Oct 02, 2025 -

Calavan Kia West responded

This feedback is disappointing to receive, as we are committed to fair and honest service. Please reach out to our team directly so we can assist you. Best, Customer Care - kiacustomercare@calavancars.com

September 20, 2025

Wasn’t expecting to purchase a car but they made easy and seamless! Very friendly too More

by Trichia72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malaki Perry
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Sep 22, 2025 -

Calavan Kia West responded

Thank you for reviewing Calavan Kia! It was so kind of you to share your experience, Trichia.

September 17, 2025

I had an amazing experience and find the car I really wanted. Thank you so Much More

by Tiffany H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Halley
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Sep 18, 2025 -

Calavan Kia West responded

Tiffany, we are glad to hear that our Calavan Kia team helped you secure the vehicle you wanted! Thank you!

September 16, 2025

My sales person was veryniceandunderstanding about what I wanted for my car I will come back to her for my car needs. Thank you so much More

by yunetta moss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conesha Douglas
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Sep 17, 2025 -

Calavan Kia West responded

Yunetta, the feedback about your sales associate is wonderful to hear. Thank you for the stellar review and rating of Calavan Kia.

September 04, 2025

They told me to complete a survey and stop by to get a free tank of gas. Well, I completed that survey but when I called today to schedule the refill, Shane, the guy who handled the purchase of my vehicle More

by HZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane and Conesha
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Sep 08, 2025 -

Calavan Kia West responded

It's disappointing to hear about your experience with the survey and gas offer. We value honest feedback from our customers, and it's concerning if you felt pressured or misled in any way. Please reach out to our Customer Care Team at kiacustomercare@calavancars.comso we can discuss this further and address any concerns you have. Thank you.

August 26, 2025

As soon as I walked in the dealership I knew it was the place to be everyone inside had such inviting energy! More

by daniellstinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean and Dean
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Aug 27, 2025 -

Calavan Kia West responded

Thank you for sharing your feedback about Calavan Kia! We're so happy to hear that you felt welcomed. See you next time!

August 20, 2025

Great dealership, my latest service advisor was not personable. I will not choose her again More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name. She was the only female advisor there on Saturday
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Aug 25, 2025 -

Calavan Kia West responded

Thank you for sharing your feedback. We’re glad to hear you appreciate our dealership overall, but we’re sorry to learn that your recent experience with your service advisor didn’t meet expectations. Your comments are valuable, and we’ll be addressing this to ensure better experiences moving forward. If you’d like to discuss this further, please feel free to reach out.

August 19, 2025

Excellent peoples and services! Im gonna be KIA customers forever Thank you!! Absoutely love it! More

by airpatchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i forgot their names but they are the one that works behind desk in services
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Aug 22, 2025 -

Calavan Kia West responded

We are so grateful to have earned your loyal business here at Calavan Kia. See you next time!

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