
Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Eric was extremely helpful in every way. He not only got me into a nicer truck than I was initially aiming for but he also got me an even better deal than I was expecting. He was timely and professional in me into a nicer truck than I was initially aiming for but he also got me an even better deal than I was expecting. He was timely and professional in all facets. I would recommend anyone to stop by and talk to him if they are in the market for a car. I know that when it comes time for my wife to get a new Ford we will be calling Eric first! More
Eric is the best always guy I have ever worked with! Perfection! I drove a total of 6 hours round trip to buy my truck from Camelback and would do it again in a heartbeat. M Perfection! I drove a total of 6 hours round trip to buy my truck from Camelback and would do it again in a heartbeat. M More
Best Salesman! I have been happy with my experience at Camelback Ford for years. I don't even live nearby and choose to shop and get all my service done at CBF. I I have been happy with my experience at Camelback Ford for years. I don't even live nearby and choose to shop and get all my service done at CBF. I have to say my experience working with Eric Steffes greatly surmounted my already high expectations!! What a wonderful asset to CBF he is! He met me and right away was attentive (but not pushy) to my needs. He communicated with me for weeks before I actually went down to purchase and did so in a straightforward way. No games. When it came time for the actual purchase, he made my experience fun and got me what I wanted both vehiclewise and pricewise! He has followed through and continued to offer his help in the event I have any questions. Top-notch customer service. I also was impressed how well he worked with other CBF salesmen. He will get my continued business in the future and I will not hesitate recommending him to others. 10 out of 10 stars in my book! More
Went to buy a car from here. Signed paperwork for a car they were going to have to do a dealer trade on. Was treated so bad. Kept having to go back to the dealership to get answers cause Henry would make p they were going to have to do a dealer trade on. Was treated so bad. Kept having to go back to the dealership to get answers cause Henry would make promises to call me and give me updates but never did. im old school so when you say something to me i hold you to it. Last night came in to get my car that i traded in to sit there from 5 to 830 to find out they couldnt get my trade. Talked to a floor manager that was so rude that didnt even want to help me out. What a terrible way to do business. Thank God for Art in finance that worked out for the salesman to come to my house today to drop of my trade. Sad thing is that Henry couldnt even give me enough respect to come and apologize to me. Just got a lot of dirty looks from him. I have bought 3 cars from this dealership[ too . Crazy how things can change from a awesome dealership to a crappy one. Update the salesman that was suppose to bring me my car to me said the dealer lost my keys. That is a bunch of nonsense. Cant believe the way I have been treated by this dealership. Like what did I do wrong to them. What happned to good customer service. Wish I remembered that floor managers name he totally did not want to listen to me and he never got anyone to get my car that night. I will never understand this kind of dealing with people. I think his name was Eric. More
Took my 2015 Dodge Durango down to Camelback Ford because there was a 2015 Grand Cherokee that interested us. Long story short one of the tipping points in our decision to make a deal and do the trade in, wa there was a 2015 Grand Cherokee that interested us. Long story short one of the tipping points in our decision to make a deal and do the trade in, was due to several awesome staff members!! Arthur you made our experience with the transaction and warranty an absolute pleasure!! Camelback Ford/Lincoln you've impressed us and you absolutely would get my business again!! Great job and thanks!!! More

New Car Purchase The service with the Salesman, Eric Steffes, was excellent. He was very courteous and took the time to listen, provide me with the vehicle I was looki The service with the Salesman, Eric Steffes, was excellent. He was very courteous and took the time to listen, provide me with the vehicle I was looking for and was very knowledgeable. More
Thank you Eric Thank you for getting the exact vehicle I wanted, with all your helpful suggestions. You made the whole process very enjoyable with your professional Thank you for getting the exact vehicle I wanted, with all your helpful suggestions. You made the whole process very enjoyable with your professional and thoughtful approach. I appreciate your constant oversight in getting my vehicle. More
Quick & Painless I had a great experience working with Francisco, Tony & Mike! This was my first car buying on my own and they were all extremely helpful! I had a great experience working with Francisco, Tony & Mike! This was my first car buying on my own and they were all extremely helpful! More

A+ Customer service Never really give out reviews, but let me tell you. Awesome customer service @ this place!! Edgar was very friendly, informative and worked hard in ge Never really give out reviews, but let me tell you. Awesome customer service @ this place!! Edgar was very friendly, informative and worked hard in getting us into something we would enjoy. Highly recommended!!👌 More
Great experience, highly recommended Fantastic, friendly outstanding salesperson. Smooth and easy process with no pressure. Remainder of staff were courteous and very helpful. Time spe Fantastic, friendly outstanding salesperson. Smooth and easy process with no pressure. Remainder of staff were courteous and very helpful. Time spent at dealership during this process was minimal, one of the quickest I have ever experienced. More