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Campbell Ford

Niles, MI

4.7
2,268 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,268 reviews

October 29, 2025

I've had the pleasure dealing with both sides of your business. The sale site, I had no problem. There was a bunch of wonderful salesmen and women over there in the service department, I have major conce More

by USAEXP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2025 -

Campbell Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 27, 2025

Polite and timely. They cared about my needs and I felt respected. They appreciated my business. More

by samyeage97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Oct 27, 2025 -

Campbell Ford responded

Sam, Thanks for sharing your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

October 26, 2025

got the oil change done in timely manner. easy to schedule appointment and good availability. More

by hiddenlakeparadise
Recommend Dealer
Yes
Employees Worked With
Colin Daly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Oct 27, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 25, 2025

Erik worked hard to make the numbers work on my F150. It was a great experience and I will be back for future purchases. More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 25, 2025

They finished the work early and the car looks grest ? ? My wife is happy . The car looks like new More

by Rob
Recommend Dealer
Yes
Employees Worked With
Ron
Oct 25, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2025

I'll make it short I have been going to Campbell Ford for over 20 years. I purchased 1 vehicle and leased 3 others. The last one I purchased and now own it. I trust them to do right by me. More

by RONALDSTUGLIK
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Oct 25, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 23, 2025

We have bought 8 or 9 cars over the past 25 years. It has always been easy with very helpful, courteous and always professional. The last two vehicles we have bought from Erik Blad, he’s been extr More

by T Saladin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Campbell Ford responded

Thanks for your feedback on your recent purchase from Campbell Ford. It's great to hear that we were able to assist you and that you had another positive experience. We appreciate your loyalty.

October 23, 2025

I loved having them come to my home to do the service on my car. It was very convenient since I run my business from this property. Thank you very much. More

by dianeprestin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

October 21, 2025

I was a little skeptical about having a service tech come to my shop and do a full service oil change, after meeting and talking to him he was very professional and completed the service in a timely and thor More

by Ron Hartline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 20, 2025

Great people, easy process. Straight forward, fast, and kind. Would reccomend and will be back. More

by KELLY@HITCHEDWHOLESALE.COM
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.